Customer reviews from geappliances.com
GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.1
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
280
4 Stars
101
3 Stars
61
2 Stars
35
1 Star
37
77%of customers recommend this product.
(
352 out of
457)
Customer Reviews for GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Customer Rating
4
Best GE refrigerator I could buy.
on October 7, 2022
Posted by: adobewoman
from Norman OK
I planned this purchase very carefully and the refrigerator is just what I wanted: the shelves are adjustable, the LED lighting is perfect, this model has a deli drawer. The only drawback is the room that the ice maker/water in door takes. I knew it would be intrusive but didn’t realize it would be this significant. No one in my area had this model to examine before purchase. I think a lot of people love that feature, but if I had it to do over again. I would special order a side by side with no in door feature, giving me a lot more freezer capacity.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Refrigerator with awesome feature
on October 18, 2022
Posted by: N_Microwave
from San Diego
I recently started using it and it works really great. It has lot of features which I am using very first time. Me and my family is still learning lot of features will continue learning it while using it. Keep up the good job with great product like this. Thank you
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Kianna@GEA, GEA, November 17, 2022
We're happy to hear that you're loving your refrigerator and all of its features!
Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
They don't make 'em like they used to
on November 1, 2022
Posted by: tennistwin61
The unit is good looking and functional. However, the freezer size is relatively small and the ice maker is slow. The seal is tighter on the freezer door than the other one, so it looks like the door is not fully closed. Lots of plastic in the frig thinner than my previous Profile side by side.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, November 3, 2022
Hi,
Thanks for the review. Sorry to hear that you're not totally pleased with your unit. We appreciate you letting us know what you think about the size of the freezer. Also, if you're finding that your icemaker is slow to make ice, take a look at this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763&_ga=2.249114117.322570729.1667221316-2077731582.1667221316
Also, if you need to check the gasket on your doors, this article can help with that too: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35522&_ga=2.42559399.322570729.1667221316-2077731582.1667221316
We do hope this helps! Know that we're always here should you have questions/concerns in the future.
Best wishes,
Michael@GEA
Thanks for the review. Sorry to hear that you're not totally pleased with your unit. We appreciate you letting us know what you think about the size of the freezer. Also, if you're finding that your icemaker is slow to make ice, take a look at this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763&_ga=2.249114117.322570729.1667221316-2077731582.1667221316
Also, if you need to check the gasket on your doors, this article can help with that too: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35522&_ga=2.42559399.322570729.1667221316-2077731582.1667221316
We do hope this helps! Know that we're always here should you have questions/concerns in the future.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the counter depth. Just a very nice frig
on November 8, 2022
Posted by: Anonymous
from Canal Winchester Ohio
Completes my beautiful kitchen everything is GE and I know it will last!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator!
on November 13, 2022
Posted by: Christopher8
from Pleasant Prairie, WI
Counter depth, fits perfectly into small space, quiet and looks great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
NICE
on December 4, 2022
Posted by: HRah
from Clifornia
Good looking side by side refrigerator/ Freezer. Will recommend.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Decent, not great. Ice dispenser poorly designed
on December 11, 2022
Posted by: Castlefam
Our ice maker rarely wants to dispense crushed ice. We followed the instructions for making sure everything is installed properly, but it's still problematic. We have to regularly remove the ice tray, remove random ice cubes that have fallen where they're not supposed to be, then reinstall the ice tray. That usually works for a few uses before it stops working again.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Dianna@GEA, GE_Appliances, December 12, 2022
Hello- We appreciate you taking the time to leave a review. We have found some troubleshooting information that may be helpful that starts on page 39 in the use and care manual here- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000470-2.pdf&_ga=2.176510117.1238346096.1670855733-127669505.1668533465. Now if you find that the unit is not functioning properly then we would suggest contacting service and getting one of our licensed service techs out to look at it. If you need anything else or have any other concerns in the future, please let us know. Take care! Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Efficient, sleek, quiet
on December 17, 2022
Posted by: RamaPhoenix
from Phoenix
Sleek
Good space
Features are great
shelves are adjustable
Good space
Features are great
shelves are adjustable
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com