Customer reviews from geappliances.com
GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Fingerprint resistant stainless steel
Average customer rating
4.1
(516 Reviews)
Rating breakdown 516 reviews
5 Stars
281
4 Stars
101
3 Stars
61
2 Stars
35
1 Star
38
77%of customers recommend this product.
(
352 out of
457)
Customer Reviews for GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Fingerprint resistant stainless steel
Customer Rating
3
Average
on March 24, 2022
Posted by: rfaires52
from Austin
It is smaller than expected and the shelves are hard to adjust. The compressor is loud
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, March 28, 2022
Hi there, we truly appreciate you taking the time to reach out. We're glad to know your refrigerator is looking good, but sorry it's smaller than expected, that the shelves are hard to adjust, and that the compressor is loud. We can see how these things would limit you from having the best experience possible, so this is certainly a review we can share with our product development team
Your feedback goes a long way in us making sure we're capitalizing on opportunities to improve upon our appliances, so we appreciate you and we're glad to have you in our GEA family.
Guy@GEA
Your feedback goes a long way in us making sure we're capitalizing on opportunities to improve upon our appliances, so we appreciate you and we're glad to have you in our GEA family.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
great features
on March 24, 2022
Posted by: madge52
from UT
I love this counter depth refrigerator. I prefer this side by side over my previous freezer on the bottom. I like the pull open wire like shelves in freezer door. Ample room in this product for two person household. This fingerprint resistant stainless steel product cleans easily using soft cloth, water and mild soap. Runs quietly. Drawers in fridge and freezer are good sizes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice comfortable Unit of right size for small fami
on March 25, 2022
Posted by: Madhu58
from Roseville CA
Have been using GE products for 25+ years - would like more freezer space but i have those options in other models - this is perfect size for 2 people
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on March 26, 2022
Posted by: Dan310
from FL
Great refrigerator, but could use more room inside.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Multiple issues with this refrigerator in year 1
on March 28, 2022
Posted by: sue5769
from Sarasota, FL
We like the style and capacity; however, the computer went out in ~6 months and now the icemaker isn't working at month 11. It makes a lot of noise when cooling, so we fear it isn't going to have a long useful life.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, March 31, 2022
Hi there, we're pleased to know you're enjoying the style of this refrigerator and the space it has to offer, but so sorry the board went out just 6 months in and that the ice maker is now now working. We would never expect this for any of our owners, so we can understand your reserve.
For the best help with the ice maker, we once again recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician will be able to get you taken care of. In addition, we don't think you have any reason to worry about the sound your unit is making to cool.
Modern refrigerators have new features and are more energy efficient than older ones. The foam insulation used in new models has excellent insulating capabilities and is very energy efficient however it is not as sound absorbent as previously used fiberglass insulation. Hard surfaces such as ceramic tile, vinyl or hard wood floors, walls and kitchen cabinets may make these operating sounds more noticeable. As a result, certain sounds may be unfamiliar on a new refrigerator at first. These sounds are normal and are usually an indication that the refrigerator is operating properly.
We appreciate you reaching out to us and we're wishing you nothing but the best.
Guy@GEA
For the best help with the ice maker, we once again recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician will be able to get you taken care of. In addition, we don't think you have any reason to worry about the sound your unit is making to cool.
Modern refrigerators have new features and are more energy efficient than older ones. The foam insulation used in new models has excellent insulating capabilities and is very energy efficient however it is not as sound absorbent as previously used fiberglass insulation. Hard surfaces such as ceramic tile, vinyl or hard wood floors, walls and kitchen cabinets may make these operating sounds more noticeable. As a result, certain sounds may be unfamiliar on a new refrigerator at first. These sounds are normal and are usually an indication that the refrigerator is operating properly.
We appreciate you reaching out to us and we're wishing you nothing but the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Small but mighty
on March 29, 2022
Posted by: sharon19204
from DE beach
All the features I needed, great ice/water on door, drawers to store produce, etc.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Fridge review
on April 4, 2022
Posted by: Fish Fly 40
from Wisconsin
The counter depth feature adds more space than one would think. Seems well built and functions well. External water and ice dispenser is handy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Sleek lines, great bins!
on April 6, 2022
Posted by: Charlove
from Boynton Beach, Florida
Easy set up, good ice maker dispenser, holds lots of foods!!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com