Customer reviews from geappliances.com
GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.1
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
280
4 Stars
101
3 Stars
61
2 Stars
35
1 Star
37
77%of customers recommend this product.
(
352 out of
457)
Customer Reviews for GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Customer Rating
2
disappointed
on October 31, 2021
Posted by: John NLN
from San Ramon, CA
For the most part a good refrigerator. The water dispenser stopped working after a week.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 1, 2021
Hello. We appreciate you taking the time to reach out to us. While we're glad the refrigerator has been good for you overall, we truly hate to hear you've had an issue with the water dispenser not working. We know how frustrating that would be, especially after only a week.
Our service department is available at 1-800-432-2737, and a technician would be glad to assist with diagnosing and repairing the issue with the water dispenser. If needed, an appointment can also be set up online at https://www.geappliances.com/ge/service-and-support/service.htm . Our Design team will be informed of the trouble you've had, for review and consideration.
We do have troubleshooting information as well. If no water at all is coming from the dispenser, you may want to check that the shut-off valve has been turned on and the filter isn't clogged. Other steps are available in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39514 . Your manual also has various troubleshooting steps starting on page 44.
We hope this information is helpful, and you are able to resolve the issue with your dispenser soon so you can enjoy your refrigerator without any further inconvenience. We're glad to assist if you have any further questions or concerns. -Sarah@GEA
Our service department is available at 1-800-432-2737, and a technician would be glad to assist with diagnosing and repairing the issue with the water dispenser. If needed, an appointment can also be set up online at https://www.geappliances.com/ge/service-and-support/service.htm . Our Design team will be informed of the trouble you've had, for review and consideration.
We do have troubleshooting information as well. If no water at all is coming from the dispenser, you may want to check that the shut-off valve has been turned on and the filter isn't clogged. Other steps are available in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39514 . Your manual also has various troubleshooting steps starting on page 44.
We hope this information is helpful, and you are able to resolve the issue with your dispenser soon so you can enjoy your refrigerator without any further inconvenience. We're glad to assist if you have any further questions or concerns. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on November 2, 2021
Posted by: MSAA
from N.C.
It will take a little bit to get used to a double door but it seems to be a great one to have.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Well made Refrigerator
on November 2, 2021
Posted by: MC69
from Ohio
Well made and very effcient with ice and cooling. Could use some legs to adjust height and more lighting in the back of the unit
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Counter depth is great
on November 3, 2021
Posted by: Firebrand
from Blaine. WA
We love this refrigerator. It fits into the space well without jutting out into our small kitchen. We enjoy the water and ice dispenser; the water tastes great. Good quality workmanship.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Refrigerator
on November 9, 2021
Posted by: Spurleytex
from Fairfield Ca
I like the refrigerator. I would have loved for it to be a little larger. Temperature is great. Freezer keeps things nice and cold. I love the ice maker with quick ice function.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 10, 2021
Hi, Thanks for your excellent review! We're so pleased to hear that you are happy with your new refrigerator and it's doing a great job. The quick ice function is a terrific feature and we're glad you love it. Thanks for making GE Appliances a part of your home! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love My New Fridge!
on November 10, 2021
Posted by: Fabulous Purchase
from Birmingham, AL
Fits beautifully in my open concept home. Looks like it was custom made for my kitchen. Beautiful refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE frig side by side
on November 13, 2021
Posted by: Frig FL
from Venice, FL
It’s a great looking frig. Nice compartments and shelves.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
SO FAR SO GOOD. VERY COOL
on November 18, 2021
Posted by: guset
Great features. delivery was seamless, quick install
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com