Customer reviews from geappliances.com
GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Fingerprint resistant stainless steel
Average customer rating
4.1
(516 Reviews)
Rating breakdown 516 reviews
5 Stars
281
4 Stars
101
3 Stars
61
2 Stars
35
1 Star
38
77%of customers recommend this product.
(
352 out of
457)
Customer Reviews for GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Fingerprint resistant stainless steel
Customer Rating
4
Looks good. Fits nicely in the spot.
on October 30, 2021
Posted by: fbill1
from Weston CT
We replaced our existing GE refrigerator because there was a water drip in the door water dispenser and the ice cubes were freezing up inside the freezer compartment. From day one, there is a water drip in the door water dispenser albeit not a lot. The ice cubes are small which may be attributed to the fact that the flow of water is much slower than it should be according to the specifications of the refrigerator. We did not have this problem with our previous refrigerator. I tried placing a service call two days after we received the unit only to find out that the service person was on vacation and they couldn't get anybody for two weeks. I'm off to Arizona for a month and will deal with it when I get back. I checked yes on recommending this product as I expect the problems to be corrected.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on October 31, 2021
Posted by: boatrepair
from new bern nc
Love my refrigerator. Quiet, roomy, beautiful and easy to clean!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 2, 2021
Hi there, and thanks so much for submitting your feedback. We're thrilled you love your refrigerator! Our Design team will be so happy to hear you've found this attractive model to be quiet with plenty of storage space and easy to clean, as we always strive to provide a positive experience. If you ever have any concerns or inquiries, we're always glad to help - wishing you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
disappointed
on October 31, 2021
Posted by: John NLN
from San Ramon, CA
For the most part a good refrigerator. The water dispenser stopped working after a week.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 1, 2021
Hello. We appreciate you taking the time to reach out to us. While we're glad the refrigerator has been good for you overall, we truly hate to hear you've had an issue with the water dispenser not working. We know how frustrating that would be, especially after only a week.
Our service department is available at 1-800-432-2737, and a technician would be glad to assist with diagnosing and repairing the issue with the water dispenser. If needed, an appointment can also be set up online at https://www.geappliances.com/ge/service-and-support/service.htm . Our Design team will be informed of the trouble you've had, for review and consideration.
We do have troubleshooting information as well. If no water at all is coming from the dispenser, you may want to check that the shut-off valve has been turned on and the filter isn't clogged. Other steps are available in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39514 . Your manual also has various troubleshooting steps starting on page 44.
We hope this information is helpful, and you are able to resolve the issue with your dispenser soon so you can enjoy your refrigerator without any further inconvenience. We're glad to assist if you have any further questions or concerns. -Sarah@GEA
Our service department is available at 1-800-432-2737, and a technician would be glad to assist with diagnosing and repairing the issue with the water dispenser. If needed, an appointment can also be set up online at https://www.geappliances.com/ge/service-and-support/service.htm . Our Design team will be informed of the trouble you've had, for review and consideration.
We do have troubleshooting information as well. If no water at all is coming from the dispenser, you may want to check that the shut-off valve has been turned on and the filter isn't clogged. Other steps are available in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39514 . Your manual also has various troubleshooting steps starting on page 44.
We hope this information is helpful, and you are able to resolve the issue with your dispenser soon so you can enjoy your refrigerator without any further inconvenience. We're glad to assist if you have any further questions or concerns. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on November 2, 2021
Posted by: MSAA
from N.C.
It will take a little bit to get used to a double door but it seems to be a great one to have.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Well made Refrigerator
on November 2, 2021
Posted by: MC69
from Ohio
Well made and very effcient with ice and cooling. Could use some legs to adjust height and more lighting in the back of the unit
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Counter depth is great
on November 3, 2021
Posted by: Firebrand
from Blaine. WA
We love this refrigerator. It fits into the space well without jutting out into our small kitchen. We enjoy the water and ice dispenser; the water tastes great. Good quality workmanship.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Refrigerator
on November 9, 2021
Posted by: Spurleytex
from Fairfield Ca
I like the refrigerator. I would have loved for it to be a little larger. Temperature is great. Freezer keeps things nice and cold. I love the ice maker with quick ice function.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 10, 2021
Hi, Thanks for your excellent review! We're so pleased to hear that you are happy with your new refrigerator and it's doing a great job. The quick ice function is a terrific feature and we're glad you love it. Thanks for making GE Appliances a part of your home! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love My New Fridge!
on November 10, 2021
Posted by: Fabulous Purchase
from Birmingham, AL
Fits beautifully in my open concept home. Looks like it was custom made for my kitchen. Beautiful refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com