Customer reviews from geappliances.com
GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.1
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
280
4 Stars
101
3 Stars
61
2 Stars
35
1 Star
37
77%of customers recommend this product.
(
352 out of
457)
Customer Reviews for GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Customer Rating
5
Great Product
on October 10, 2021
Posted by: Toad6437
from Virginia
This product exactly what I was looking for in a side by side.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Small, not suitable for larger items
on October 11, 2021
Posted by: Bobbalou75
from Tracy, CA
This is the refrigerator that came from the builder with my new home, and I had no choice in the matter. This may simply be what you get with side-by-side style refrigerators, but it seems awfully small inside, especially the freezer. A substantial volume of the freezer side is taken up with the ice maker and in-door water/ice dispenser. You can forget about going to the warehouse store and stocking up on larger items because they won't fit. That means that family-sized frozen lasagna, or that 8-lb box of frozen burger patties, or the big box of corn dogs won't fit. On the refrigerator side, don't plan on being able to fit a full slab of ribs, or a half-sheet cake, or that chicken street taco kit that comes on a long and skinny tray. You won't be able to fit a frozen turkey in the freezer, and if you do buy a frozen turkey, it'll be a tight squeeze to defrost on the refrigerator side. The narrowness of the refrigerator side also means that stuff tends to get lost in the back. Anyway, if I had my preference I'd go with french door and bottom pull-out freezer any day of the week. The ability to use the full width allows you the flexibility to store larger items, and who wants to go shopping with a tape measure to figure out if the item you're looking at is going to fit. As a family of 5, this refrigerator isn't suitable on it's own - we rely heavily on a spare garage refrigerator/freezer that are wider. With just this refrigerator we'd have to plan on grocery shopping every couple of days, and not being able to buy the value-sized items. Also - if you want filtered water & ice, you need to budget for buying the pricey GE-branded water filters 2-3 times per year, because the XWFE water filter is not backward-compatible with the less expensive XWF filter.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 13, 2021
Hi - Thank you for sharing your experience with your new GE Profile refrigerator. We are sorry this model is not ideal for your family size and shopping habits. Please know your first-hand account of day-to-day usage will be very helpful to our product planners. Kind Regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Convenient
on October 16, 2021
Posted by: The Explorer
from Jurupa Valley
There is one shelf in the refrigerator that's retractable allowing an item to be twice as tall to be placed there. The door shelves hold plenty. The freezer has cubby-like "shelves" on the door that tilt out. Ours was part of our home purchase. There was an issue with the ice maker and water dispenser. However, GE has been on top of it since we contacted them regarding the issue. Overall, it's a practical, attractive refrigerator.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Product quality
on October 19, 2021
Posted by: Jud25
from Maumelle, AR
Profile products are Always great quality in my experience. They hold up very well.
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, October 22, 2021
Hey there,
Thanks so much for taking the time to review this awesome refrigerator. We're thrilled to hear how much you enjoy our products! Thanks so much for being part of the GE family. Mike@GEA
Thanks so much for taking the time to review this awesome refrigerator. We're thrilled to hear how much you enjoy our products! Thanks so much for being part of the GE family. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 20, 2021
Posted by: Anne104
from Florida
No problems noted. Ice machine and water on door are nice features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fit for narrow spaces
on October 24, 2021
Posted by: Craven
from Virginia
Well thought throw interior design. Movable shelving and bins. LED lighting increases energy efficiency
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks good. Fits nicely in the spot.
on October 30, 2021
Posted by: fbill1
from Weston CT
We replaced our existing GE refrigerator because there was a water drip in the door water dispenser and the ice cubes were freezing up inside the freezer compartment. From day one, there is a water drip in the door water dispenser albeit not a lot. The ice cubes are small which may be attributed to the fact that the flow of water is much slower than it should be according to the specifications of the refrigerator. We did not have this problem with our previous refrigerator. I tried placing a service call two days after we received the unit only to find out that the service person was on vacation and they couldn't get anybody for two weeks. I'm off to Arizona for a month and will deal with it when I get back. I checked yes on recommending this product as I expect the problems to be corrected.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on October 31, 2021
Posted by: boatrepair
from new bern nc
Love my refrigerator. Quiet, roomy, beautiful and easy to clean!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 2, 2021
Hi there, and thanks so much for submitting your feedback. We're thrilled you love your refrigerator! Our Design team will be so happy to hear you've found this attractive model to be quiet with plenty of storage space and easy to clean, as we always strive to provide a positive experience. If you ever have any concerns or inquiries, we're always glad to help - wishing you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com