Customer reviews from geappliances.com
GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.1
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
280
4 Stars
101
3 Stars
61
2 Stars
35
1 Star
37
77%of customers recommend this product.
(
352 out of
457)
Customer Reviews for GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Customer Rating
5
Good for family of 5
on September 8, 2021
Posted by: mimirichter
from Chula Vista, CA
We are family of 5, big enough for 2 weeks of food
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful!
on September 17, 2021
Posted by: Meowmama
from Goshen IN
Love how the light automatically comes on when we want water or ice! Very pleased with the tip out racks in the freezer door. The lights really brighten up the inside of the refrigerator & freezer...much easier to find what you want or see if something has spilled. Only have had it a month but do not have one negative thing to say.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
A perfect fit!
on September 17, 2021
Posted by: Oregon Residents
So far on day one we are happy with the looks & quality of our new profile. It is a perfect fit for our wall. I also think it runs quieter than my last refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator.
on September 21, 2021
Posted by: DonTrip
from Central NY
Works as expected and is quiet. Was always running out of ice with the old one. Not anymore.
Would like the option of basket to fit on freezer shelf, enabling better storage.
Would like the option of basket to fit on freezer shelf, enabling better storage.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love Everything About It
on September 25, 2021
Posted by: MarkeMark
from Herndon, VA
Replaced another GE fridge that was 17 years old and still going strong but we wanted new appliances. Love the LED lighting inside, the control panel is well designed. Not a fan of the dripping water dispenser which by the way our old GE fridge did the same thing, its more than a drip or two after dispensing water. Not as deep as our prior fridge. Overall build quality seems very high which is why we bought GE again. Love how you can check how much water filter capacity is remaining on the digital display.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good
on September 25, 2021
Posted by: Hollydg
from Lubbock, Texas
Overall happy w the purchase. Freezer is small. Ice maker is slow to make and slow to dispense.Ice maker takes up room up top and the bottom drawer is only like a half drawer. Fridge space is spot on.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my new fridge!!
on October 9, 2021
Posted by: susiez23
from NC
My new refrigerator is an excellent replacement for the previous side by side I owned. It fit nicely in the existing counter depth space. Storage is great and it is lite well. The ice maker in my last on was hard to take out and put back but this one is extremely easy. I love the look and have received a lot of compliments on it.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Too noisy
on October 10, 2021
Posted by: Much too loud
from Richmond, VA
While at a friends home who has this exact same refrigerator as we do we noticed a huge difference. Ours runs much louder than theirs. Ours noise level is loud enough that we can be disturbed by it in our kitchen and can hear it even upstairs. Very disappointed.
No, I would not recommend this to a friend.
Quality
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 12, 2021
Hi - Thank you for having purchased this beautiful GE Profile refrigerator. We are terribly sorry to hear you are not pleased with the sound level of the unit. It can be very difficult to ascertain if the sound level is normal when making comparisons as the acoustics, design, cabinetry and even flooring in your kitchen could all make a difference as to how loud you perceive the refrigerator to be.
The following support document outlines many of the normal noises you can expect to hear -- https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 --
If you continue to have concerns about the sound level, we would recommend having GE service check the refrigerator to ensure all is well. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule an appointment. Kind Regards - Vikki@GEA
The following support document outlines many of the normal noises you can expect to hear -- https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 --
If you continue to have concerns about the sound level, we would recommend having GE service check the refrigerator to ensure all is well. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule an appointment. Kind Regards - Vikki@GEA
Written by a customer while visiting geappliances.com