Customer reviews from geappliances.com
GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.1
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
280
4 Stars
101
3 Stars
61
2 Stars
35
1 Star
37
77%of customers recommend this product.
(
352 out of
457)
Customer Reviews for GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Customer Rating
3
Too small!
on July 6, 2021
Posted by: VAT123
from Nashville, TN
I had a GE profile for almost 20 years that was about the same size but held much more food. The lighting and layout seem cramped. But, I love the filtered water feature.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, July 8, 2021
Hi there - thanks for providing this feedback. We're happy that you love the filtered water feature and it's also great to hear that you enjoyed your previous GE Profile refrigerator for almost 20 years! We do apologize that this new model has less space inside for storing items than your other one did and that it seems cramped. This would be disheartening and we can understand your disappointment.
When purchasing a refrigerator that's similar to an old one, it's important to consider not only the dimensions of the unit, but also the total capacity. We will surely be passing your comments along to our refrigeration design for consideration with future models. Your insight is really valuable to us and we're grateful to have you in our GE Appliances family.
Let us know if there's anything we can do for you; we are always happy to help out. Take care, Kelsey@GEA
When purchasing a refrigerator that's similar to an old one, it's important to consider not only the dimensions of the unit, but also the total capacity. We will surely be passing your comments along to our refrigeration design for consideration with future models. Your insight is really valuable to us and we're grateful to have you in our GE Appliances family.
Let us know if there's anything we can do for you; we are always happy to help out. Take care, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 6, 2021
Posted by: MitziW
from Yorba Linda, CA
Great refrigerator. Lots of space, quiet, great features and looks good.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
familiar
on July 13, 2021
Posted by: Sew Cheeto
from Roseville, CA
In general, very pleased - this replaced a very similar, but 20 year old GE that was "aging" not so gracefully. Elegant lines.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks Great and Reliable
on July 14, 2021
Posted by: Desertboots99
from Columbus, OH
Well constructed, well lit inside, and great looking.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very workable and reliable
on July 20, 2021
Posted by: BenGwen
from Thiells, New Yirk
The fridge is very workable. No bending to get to the freezer. Accommodates everything we need in the freezer. Shelves are adjustable no matter the size. And of course compliments my kitchen
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Holds very little
on July 20, 2021
Posted by: Carol150
from San Diego, Ca
This came with our new house and I was very disappointed. It barely holds anything. Poorly designed in my estimation. Have had the 3 door French style for years with large fridge on top and freezer drawer on bottom. Wanted the builder to let me bring my fridge to new house but couldn’t. Holds no big platters etc and has a bar below one of the small shelves which makes it even harder to use that shelf.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 21, 2021
Hi, thank you for writing us a review of your new refrigerator. We're sorry to hear, though, that you have not been pleased with the capacity and QuickSpace shelf and understand your frustration. We have passed your comments along to our refrigerator design and development team for future improvement and consideration. Thank you for being a part of the GE Appliances Family! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
great product
on July 24, 2021
Posted by: kfearney
from San Antonio, Texas
looked at many refrigerators, also considered a French door, however the side by side fits my needs much better. Due to the ease of finding items in the freezer. Also the counter depth is a better fit for my space. Very pleased with my choice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Just right!
on August 4, 2021
Posted by: Timothy71
from Columbus,Ohio
This was a great fit for our space and is really stylish.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com