Customer reviews from geappliances.com
GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.1
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
280
4 Stars
101
3 Stars
61
2 Stars
35
1 Star
37
77%of customers recommend this product.
(
352 out of
457)
Customer Reviews for GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Customer Rating
5
Worth the extra cost for the GE Profile line
on June 4, 2021
Posted by: VARAS
from Virginia
The fingerprint resistant stainless steel finish is awesome. So is the layout and flexibility for internal shelving options. LED lighting notably enhances inside visibility.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Our 2nd Profile. GREAT SS IMPROVEMENT
on June 7, 2021
Posted by: Kwp005
from Raleigh NC
Well thought out interior. Nice exterior. Water and ice dispenser is good.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Loud and unattractive.
on June 8, 2021
Posted by: GinnyMCG
from Maryland
The doors and wheels squeak terribly, not to mention regular noises that can be heard through the house around the clock. You'll be cleaning the handles everyday due to fingerprints. This is in a new construction home, so I didn't seek out the product. I'd like to replace with an upgrade.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Geoff@GEA, GE Appliances, June 9, 2021
Hello and thank for supporting GE Appliances with your refrigerator purchase. The stainless steel handles will show fingerprints and require regular cleaning. Here is information about care for stainless steel appliances. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574 -- The quickest and cleanest way to eliminate the squeaking of a refrigerator door is to lubricate the top and bottom hinges with the below recommended oils, then work the door back and forth until the noise goes away.
Paraffin wax (not candle wax) - can also be used on the door gaskets
Petroleum jelly - recommended for hinges, door gaskets and Fresh Food drawers/bins (including rollers)
Mineral oil - general use anywhere, can be washed off -- Modern refrigerators have new features and are more energy efficient than older ones. The foam insulation used in new models has excellent insulating capabilities and is very energy efficient however it is not as sound absorbent as previously used fiberglass insulation.
Hard surfaces such as ceramic tile, vinyl or hard wood floors, walls and kitchen cabinets may make these operating sounds more noticeable. As a result, certain sounds may be unfamiliar on a new refrigerator at first. These sounds are normal and are usually an indication that the refrigerator is operating properly. We hope this information is helpful. Geoff@GEA
Paraffin wax (not candle wax) - can also be used on the door gaskets
Petroleum jelly - recommended for hinges, door gaskets and Fresh Food drawers/bins (including rollers)
Mineral oil - general use anywhere, can be washed off -- Modern refrigerators have new features and are more energy efficient than older ones. The foam insulation used in new models has excellent insulating capabilities and is very energy efficient however it is not as sound absorbent as previously used fiberglass insulation.
Hard surfaces such as ceramic tile, vinyl or hard wood floors, walls and kitchen cabinets may make these operating sounds more noticeable. As a result, certain sounds may be unfamiliar on a new refrigerator at first. These sounds are normal and are usually an indication that the refrigerator is operating properly. We hope this information is helpful. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
GE side by side
on June 21, 2021
Posted by: CpH3
from Lakewood Ranch, FL
Fine refrigerator. Door water dispenser leaked but Was quickly repaired. Otherwise no problem.
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, June 22, 2021
Hello, we appreciate your review. We’re sorry to hear of your concern regarding your refrigerator's water dispenser leaking, however we are glad that it was able to be quickly repaired. We appreciate you providing us this feedback and we will pass it along to our refrigerator product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very nice fridge
on June 25, 2021
Posted by: Frank 12345
from Southern California
This fridge has looks great and operates really well. Only setback is the compartments along the door. Wish there was more room to store items at the bottom. It’s very narrow.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my fridge
on June 29, 2021
Posted by: Nallely
from California
I would love if it had more
Space. Maybe a different design, but so far works amazing
Space. Maybe a different design, but so far works amazing
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Tj9143
on June 30, 2021
Posted by: Tj9143
from Cincinnati Ohio
Great side by side counter depth refrigerator. I love the storage options inside the freezer. It is very quiet and has great features on the control panel.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It’s okay
on July 5, 2021
Posted by: Ann Cedar
from Lakewood Ranch
Refrigerator is adequate. A couple of design comments: please make the ice and water dispenser able to accommodate Yeti-type water containers. It is quite short and difficult to get even tall glasses fully below the water dispenser. Please also make the front and back of the refrigerator wheeled and adjustable. It rests at an angle. This is also a noisy machine. Makes a lot of noises that take some getting used to.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, July 7, 2021
Hi there - thank you very much for providing this feedback. We apologize that the dispenser is not large enough to accommodate Yeti-like water containers and that the unit itself is noisy. This must be very annoying and we can certainly understand your frustrations.
The good news to start, though, is that this refrigerator does have adjustable rollers. The roller adjusting screw is located behind the bottom grill on each side. Turn the roller adjusting screws clockwise to raise the refrigerator and counterclockwise to lower it (using a 3/8" hex socket or wrench, or an adjustable wrench). This will level the refrigerator. More information can be found page 34 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000470-1.pdf.
As for the noise, please keep in mind that newer refrigerators sound different from older refrigerators, as modern refrigerators have more features and use newer technology. Leveling the refrigerator will help reduce the noise level and you can review page 43 of the owner's manual (linked above) to make sure your unit is making normal operating sounds.
We are going to pass along your comments about the dispenser to our refrigeration design team for consideration with future models. We truly value your insights on this and appreciate your observations.
We hope you find this information helpful. Please let us know if there's anything we can do for you - we are always happy to assist in any way we can. Best, Kelsey@GEA
The good news to start, though, is that this refrigerator does have adjustable rollers. The roller adjusting screw is located behind the bottom grill on each side. Turn the roller adjusting screws clockwise to raise the refrigerator and counterclockwise to lower it (using a 3/8" hex socket or wrench, or an adjustable wrench). This will level the refrigerator. More information can be found page 34 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000470-1.pdf.
As for the noise, please keep in mind that newer refrigerators sound different from older refrigerators, as modern refrigerators have more features and use newer technology. Leveling the refrigerator will help reduce the noise level and you can review page 43 of the owner's manual (linked above) to make sure your unit is making normal operating sounds.
We are going to pass along your comments about the dispenser to our refrigeration design team for consideration with future models. We truly value your insights on this and appreciate your observations.
We hope you find this information helpful. Please let us know if there's anything we can do for you - we are always happy to assist in any way we can. Best, Kelsey@GEA
Written by a customer while visiting geappliances.com