Customer reviews from geappliances.com
GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.1
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
280
4 Stars
101
3 Stars
61
2 Stars
35
1 Star
37
77%of customers recommend this product.
(
352 out of
457)
Customer Reviews for GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Customer Rating
5
Great Features
on April 29, 2021
Posted by: YamahaGP
from Sherwood, Arkansas
Only had it a week, but we really like this refrigerator. Wish the display had been backlit so it could be seen and used in low light. We use the display light, but you still can't read this display in low light conditions. In the photo, there's actually a light from the window across the display.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad Refrigerator
on May 1, 2021
Posted by: Shamsul
from NJ
In less than a year it's broken, not cooling , ice deposited
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, May 5, 2021
Hi there - We hate to hear that your refrigerator isn't cooling properly. This is not something we like to hear and we do apologize for your inconvenience. We see that you recently had service out and we're confident that the technician was able to repair your unit. Feel free to reach out if any questions or concerns come up. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
All Good!!
on May 4, 2021
Posted by: rama012020
We like it. This has many features and good space.
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great so far!
on May 10, 2021
Posted by: RFEF
from Los Angeles
This GE Profile refrigerator replaced my 15 year old GE Monogram refrigerator. The Monogram gave us a lot of trouble, icing up the fridge wall nearest the freezer. In spite of this, I decided to stay with the GE brand because I do like the interior configuration. So far, I am very pleased with the functioning. Another improvement is that upper lighting does not interfere with the storage space as in the past.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Needed a counter depth
on May 11, 2021
Posted by: JimDS
from Fort Worth, TX
It was just installed today thus time will tell about performance and quality. We had a 25 cubic foot side by side profile in a kitchen that was designed for a counter depth unit. The replaced unit was 19 years old and still working but the counter depth unit makes the area look and feel so much larger. Satisfied with the new look.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Too many problems
on May 14, 2021
Posted by: Mikesol
from California
For a new refrigerator GE already had to replace fan and has tripped electrical switch twice
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, May 17, 2021
Hi - We are deeply sorry to hear of the difficulty you have had with your new refrigerator. We can certainly understand the inconvenience this experience has caused you. Please make sure the refrigerator is on a dedicated 15 or 20 amp fuse or breaker which is not shared by any other appliance or lights. If you continue to have an issue with the breaker tripping, please contact service to resolve. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule a service appointment if needed. We wish you all the best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful features!
on May 25, 2021
Posted by: Cob10
from Oregon
Love the alarm when the door is left open for too long!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Can’t use the ice maker
on June 3, 2021
Posted by: MrFreeze5000
from Roseville
If the ice maker is on then food in the fridge freezes and then it makes a really loud noise. Brand new fridge.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, June 4, 2021
Hello. We are sorry to hear that you are having an issue with your refrigerator. The icemaker being on should not affect the fresh food section and having food freeze. Here is some information of items to check when food is freezing in fresh food section. https://products.geappliances.com/appliance/gea-support-search-content?contentId=20492 -- We certainly hope this helps. If service is necessary then you can schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm -- Here is information about refrigerator noises. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 -- We apologize for any inconvenience. Geoff@GEA
Written by a customer while visiting geappliances.com