Customer reviews from geappliances.com
GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.1
(528 Reviews)
Rating breakdown 528 reviews
5 Stars
286
4 Stars
102
3 Stars
63
2 Stars
36
1 Star
41
77%of customers recommend this product.
(
356 out of
465)
Customer Reviews for GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Customer Rating
2
Downgraded
on March 30, 2018
Posted by: Rossi55
from West Palm Beach, FL, USA
I replaced my 8 year old GE profile for the new one with exorbitant price to find out that GE has downgraded the model. The old model was way better in every way, the lighting inside is poor (can't see inside drawers). Does not come with original Beverage Rack, does not come with hugggers for separation in shelves ( you have to buy them separately now). The quality and finishes are cheaper than before. Made in Mexico, I hope it last for a while for that price. The first month of having this refrigerator, the door makes a squeaky sound when opened. Will have to call for repair already.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy BRENDA@GE, GE_Appliances, April 2, 2018
Hello Rossi55,
Thank you for taking the time to write a review on your new refrigerator. We appreciate your suggestions for improvement and we apologize for any inconvenience.
Your feedback is important to us and we have forwarded to our product design team.
Thank you for taking the time to write a review on your new refrigerator. We appreciate your suggestions for improvement and we apologize for any inconvenience.
Your feedback is important to us and we have forwarded to our product design team.
Written by a customer while visiting geappliances.com
Customer Rating
5
Like led lighting. This allows more space
on May 8, 2019
Posted by: Joe523
from SCHAUMBURG, IL
I have always had GE appliances for past 30 years. Great service. High Quality.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
It’s fine
on September 17, 2019
Posted by: Hnelly
from Texas
Fits well in the space and has enough room, but the water/ice dispenser is terrible. Most bottles won’t fit properly because the space under the dispenser is too small. You can’t see the water spout so it spill all the time. And there’s no measurement reader on the dispenser so you have no idea how much water is being poured without constantly stopping the flow to check...it’s a constant guessing game and spills EVERYDAY. Not at all ideal for people who plan to use the water/ice feature. I’ve had way better dispensers on much cheaper fridges.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
2
Response from geappliances.comBy SHARON@GEA, GE_Appliances , September 18, 2019
Hello Hnelly - Thanks for your feedback. Your comments for improvement with the dispenser design are appreciated. As we always strive to improve our products for our customers, we'll be sure to share your comments with our engineering staff. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
4
Could be slightly resized
on February 17, 2020
Posted by: Reasonable builder select
from Aurora
This refrigerator was selected and installed by the builder of my new Lennar Superhome. I live alone in the suite. For my needs, the refrigerator side is usually half empty and I need more space in the freezer side. Also the freezer's bottom drawer is very small; it does not extend to the back of the unit . I've had side-by-sides with ice makers for many decades, and prefer them to all other models; but find this freezer less spacious than any models I have previously owned.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on June 24, 2020
Posted by: Abby2021
from Arizona
Works great, love the storage, and the different settings I can use
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on September 2, 2020
Posted by: Fork1
from New Orleans
This refrigerator has great features, however the shelving leaves a lot to desire. Where the water filter is there seems to be an unusual gap in the design.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Does the job
on December 3, 2020
Posted by: Casella
from Fort Myers FL
Provided by buyer and apparent a low end product. Minimal space in frig and freezer.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks nice
on February 8, 2021
Posted by: Marktfrig
from Dublin Ohio
I had to readjust door because delivery person (new home) left one door 1/4 in below other door. Then I found out the door that adjusts when level with other door allowed the roller on the bottom of the door to fall below the hard plastic piece that stops the door from closing while getting things out of the refrigerator.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 11, 2021
Hi Marktfrig - Thanks for sharing your refrigerator door situation. We're so sorry for any inconvenience you've experienced. If service is needed, your model comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Thanks for making GE Appliances a part of your home! - Sharon@GEA
Thanks for making GE Appliances a part of your home! - Sharon@GEA
Written by a customer while visiting geappliances.com