Customer reviews from geappliances.com
GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.1
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
280
4 Stars
101
3 Stars
61
2 Stars
35
1 Star
37
77%of customers recommend this product.
(
352 out of
457)
Customer Reviews for GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Customer Rating
2
so-so
on September 26, 2016
Posted by: buglet
from Tucson, AZ
In a counter depth refrigerator, I do no like the bumps in the ceiling that
restrict the height of the shelf. I really can only use this fridge for condiments and milk, and the ice maker is not reliable as to size...it often makes chips on the cube setting. I have to have another fridge in the garage for freezer space and tall bottles.
restrict the height of the shelf. I really can only use this fridge for condiments and milk, and the ice maker is not reliable as to size...it often makes chips on the cube setting. I have to have another fridge in the garage for freezer space and tall bottles.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Annoying ice maker
on November 27, 2016
Posted by: icemancommeth
from St. Louis, MO, United States
My husband likes crushed ice and I do not. If he puts it on crushed ice it takes me filling three extra large cups of crushed ice before it will begin to dispense cubes again. Very frustrating.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Problems!
on December 23, 2016
Posted by: Bearlens
from Murrieta, CA, United States
This was included in the purchase of our home. Not happy.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
4
Refrig
on January 6, 2017
Posted by: Oakcreast
from Tigard, OR, United States
It is nice but very very small for a family
Came in my expensive home. Poor example for GE
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Classic features
on April 23, 2017
Posted by: Cash23
from Yuba City, CA, United States
Installed yesterday and happy with appearance and inside features. Roomy!!!
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice
on June 18, 2017
Posted by: Craem
from Cincinnati, OH, United States
Not as nice as the 17 year old refrigerator I am replacing. That also was a GE Profile. The stainless doesn't clean up as easy. The shelves are flimsy. The drawers are not as heavy material. I am not returning this refrigerator. Just want to let you know what you are getting. After all it was not too much more than the one I bought 17 years ago. Now you understand why. Just cheaper product and cheaper construction.
Bet I won't win the monthly drawing with this review. HA HA
Bet I won't win the monthly drawing with this review. HA HA
I would recommend this to a friend!
Features
3
Performance
3
Quality
2
Value
4
Response from geappliances.comBy BRENDA@GEA, GE Appliances, June 20, 2017
Hello Craem,
Thank you for taking the time to write a review on your brand new refrigerator. We regret your experience.
While hearing the negative feedback is difficult for us, we do really strive to learn from our customer's experiences, positive or negative that will help us improve our products.
I have forwarded your comments to our Product Quality Engineers.
Thank you for taking the time to write a review on your brand new refrigerator. We regret your experience.
While hearing the negative feedback is difficult for us, we do really strive to learn from our customer's experiences, positive or negative that will help us improve our products.
I have forwarded your comments to our Product Quality Engineers.
Written by a customer while visiting geappliances.com
Customer Rating
4
Had to get use to the size.
on December 6, 2017
Posted by: jacksonMike
from Solon, OH, United States
I like this product it is good but is small than our last refrigerator. Also, I don't like the ice maker very much. It either give you one ice cube or 50, nothing in between. Also, sometimes you get the one cube and then you wait and wait and a bunch of savings instead of cubes. Our old unit had a way you could reach in the fridge to grab a few cubes, on this unit you can't do that.
I would recommend this to a friend!
Features
3
Performance
4
Quality
5
Value
5
Response from geappliances.comBy BRENDAatGE, GE_Appliances, December 7, 2017
Hello jacksonMike,
Thank you for taking the time to write a review on your new refrigerator. We regret your experience. Please take advantage of your warranty and schedule an appointment with the GE Service Technician by calling 1-800-432-2737. We appreciate your feedback.
Thank you for taking the time to write a review on your new refrigerator. We regret your experience. Please take advantage of your warranty and schedule an appointment with the GE Service Technician by calling 1-800-432-2737. We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
2
Downgraded
on March 30, 2018
Posted by: Rossi55
from West Palm Beach, FL, USA
I replaced my 8 year old GE profile for the new one with exorbitant price to find out that GE has downgraded the model. The old model was way better in every way, the lighting inside is poor (can't see inside drawers). Does not come with original Beverage Rack, does not come with hugggers for separation in shelves ( you have to buy them separately now). The quality and finishes are cheaper than before. Made in Mexico, I hope it last for a while for that price. The first month of having this refrigerator, the door makes a squeaky sound when opened. Will have to call for repair already.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy BRENDA@GE, GE_Appliances, April 2, 2018
Hello Rossi55,
Thank you for taking the time to write a review on your new refrigerator. We appreciate your suggestions for improvement and we apologize for any inconvenience.
Your feedback is important to us and we have forwarded to our product design team.
Thank you for taking the time to write a review on your new refrigerator. We appreciate your suggestions for improvement and we apologize for any inconvenience.
Your feedback is important to us and we have forwarded to our product design team.
Written by a customer while visiting geappliances.com