Customer reviews from geappliances.com
GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.1
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
280
4 Stars
101
3 Stars
61
2 Stars
35
1 Star
37
77%of customers recommend this product.
(
352 out of
457)
Customer Reviews for GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Customer Rating
5
All features great!!
on February 10, 2024
Posted by: Cramer Ruth
from Bakersfield, Ca
Very roomy and well lit. Holds all my food plus.Refrigerator is beautiful to the eyes. I love the reminder tone that goes off if door is open too long.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Refrigerator Replacement
on February 12, 2024
Posted by: Newton24
from Dallas, TX
The fridge is not working property and the ice maker is making black and blue ice. I would like to get a replacement with no issues to the ice maker.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Sleek, and nice to look at
on March 2, 2024
Posted by: Tuttle24
This refrigerator is really sleek and nice looking, and it goes well in a kitchen with the cabinet depth. However, looks aside, there is one glaring issue with it. The ice maker is a problem and for us, consistently goes out. I have had to fix this thing twice and currently looking at fixing it a third time in the last two years. I honestly have not had this much of an issue with ice makers in any other refrigerator that I’ve ever owned and I’m concerned it is an engineering fault. I could be wrong, this isn’t my expertise, but I would not get another one based solely on this experience.
Response from geappliances.comBy Tierra, GE_Appliances, March 4, 2024
We'd like to find out more about your refrigerator and the issue with the icemaker. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Sound choice
on March 15, 2024
Posted by: samkh
Our space was tight, so purchased this refrigerator based largely on it's width and features. I have never used a side by side refrigerator/freezer before. Our old refrigerator had a bottom drawer freezer. I'm finding that I feel like I have less refrigerator space, but can more easily find things in the freezer. My only real complaint is that it is difficult to use the external ice feature without getting ice shavings or even cubes on the floor. I would have liked a taller space - so that my water bottle would fit under it. And I would like a bit more regularity in the fall of ice - sometimes it is one or two cubes, at others, it is more like a handful at once.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT FRIDGE
on July 13, 2024
Posted by: EAZYE510
from STOKCTON
REALLY NICE FRIDGE WITH GREAT FEATURES. THIS IS THE FIST SIDE BY SIDE FRIDGE WE HAVE OWNED. WE LIKE THAT YOU CAN MOVE THE TRAY AROUND.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Never buy this item
on September 10, 2024
Posted by: rentahippie
from Roseville, ca
Terrible design the ice cube fall out of Freezer each time you open the Freezer. The shelfs on the frig side are not locked in place and move around and they have bar that blocks the self before to put things in the are taller.
The Freezer has lot of wasted space and no room to put food. The house I bought has this unit and I will be replacing this terrible unit.
Never buy this terrible design!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, September 11, 2024
We're sorry to hear that you are less than satisfied with your refrigerator design. If the ice bucket on your refrigerator is overflowing, we recommend referring to the troubleshooting steps at this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16934
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16934
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointing quality.
on April 6, 2025
Posted by: Dani BG
We’ve had this fridge for almost 5 years now, and have been unhappy several features for some time now. The spiral mechanism that dispenses the ice in the ice maker is made of plastic and that plastic cracked. Thank goodness we noticed when it dispensed several pieces of broken plastic. Now
we have an ice dispenser that works incredibly inefficiently since ice is not being pushed out correctly.
we have an ice dispenser that works incredibly inefficiently since ice is not being pushed out correctly.
Also, this fridge can be so loud. The back panel of the freezer presses onto the fan. When the fan comes on there is an annoying hum.
Would definitely consider a different brand based on my experiences.
Response from geappliances.comBy Tierra, GE_Appliances, April 7, 2025
Allow us to lend a hand with your refrigerator icemaker. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad Compressor
on May 28, 2020
Posted by: DsFlicka
from Riverside, CA
I have had this refrigerator for no more than 8 months. It came with the house when we moved into our new community. The inside if the refrigerator does not have adequate space. It is not large enough for a small family. It is better suited to hold stuff for one person, maybe two at the most. Not only is the inside of the refrigerator extremely small, the refrigerator stopped cooling within 4 months of moving in. We were told the compressor was busted so we had it replaced. Now it has happened again. Other members of our community with the same refrigerator have expressed the same issue.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com