Customer reviews from netgear.com
NETGEAR - Nighthawk AX1800 Dual-Band 4G LTE Wi-Fi Router
Average customer rating
4.1
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
74
4 Stars
22
3 Stars
10
2 Stars
8
1 Star
10
62%of customers recommend this product.
(
10 out of
16)
Customer Reviews for NETGEAR - Nighthawk AX1800 Dual-Band 4G LTE Wi-Fi Router
Customer Rating
5
You get the best of both
on September 11, 2021
Posted by: jessica l romanoff
You get the best of Both worlds you can hook it up to your ISP or your mobile network and Always stay connected
Written by a customer while visiting netgear.com
Customer Rating
4
good router
on November 5, 2021
Posted by: Brent
overall good router, but unfortunately does not work with verizon. constant drops.
Written by a customer while visiting netgear.com
Customer Rating
1
Awesome, I live in the Country
on February 23, 2022
Posted by: Anonymous
I’ve tried every service known to man! This was the only option that truly offers high speed internet where I live. I’ve tried Hughes Net, Crooked Viasat, and other companies just wasting money.
Response from netgear.comBy Consumer Affairs, February 28, 2022
Hi Jeffrey,
Thank you for your positive review and feedback! Your 1-star rating of the product indicates a poor experience with this product. Based on your review comments it appears you are actually having a great experience with the LAX20. We'd love to see your review updated to a higher rating based on your experience, 5 Star (being the best) rating.
Thank you,
NETGEAR Team
Thank you for your positive review and feedback! Your 1-star rating of the product indicates a poor experience with this product. Based on your review comments it appears you are actually having a great experience with the LAX20. We'd love to see your review updated to a higher rating based on your experience, 5 Star (being the best) rating.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Horrible
on April 30, 2022
Posted by: VivaVickeey
This router was a nightmare from the moment it came out of the box. First it would not boot. It only showed the yellow light of death. After many calls to nextgear and reboots it finally booted up but lost internet every 30 seconds to a minute. Trust the other reviews and stay away.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router
on March 3, 2023
Posted by: Providence
This router is amazing. I also enjoy having the app.
Written by a customer while visiting netgear.com
Customer Rating
1
Stopped working
on April 21, 2021
Posted by: Vadin
Router stopped working within 1 month . Can’t return it now, unfortunate
Response from netgear.comBy Consumer Affairs, April 22, 2021
Hi Vadin,
Thank you for the review. We are sorry to hear that your LAX20 stopped working. Your product comes with a one-year warranty and 90 days of complimentary tech support. We will help you identify what is happening with your router. Please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
Thank you for the review. We are sorry to hear that your LAX20 stopped working. Your product comes with a one-year warranty and 90 days of complimentary tech support. We will help you identify what is happening with your router. Please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Best in home investment
on May 30, 2021
Posted by: Anonymous
This is one of the best and easiest thing you can do for your home business tech and entertainment needs
Written by a customer while visiting netgear.com
Customer Rating
5
AX4 4G LTE Router
on July 21, 2021
Posted by: Anonymous
Excellent router, provides 4G LTE-5G speed backup internet service Highly recommended!!!
Written by a customer while visiting netgear.com