Customer reviews from netgear.com
NETGEAR - Nighthawk AX1800 Dual-Band 4G LTE Wi-Fi Router
Average customer rating
4.1
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
74
4 Stars
22
3 Stars
10
2 Stars
8
1 Star
10
62%of customers recommend this product.
(
10 out of
16)
Customer Reviews for NETGEAR - Nighthawk AX1800 Dual-Band 4G LTE Wi-Fi Router
Customer Rating
4
Best thing out there
on April 26, 2022
Posted by: Anonymous
My new router was a breeze to setup with the awesome Netgear app and works amazingly!
Written by a customer while visiting netgear.com
Customer Rating
4
Good router, ok modem
on May 14, 2022
Posted by: Lothar
The router functionality is excellent. Easy to use and setup. Works well with AT
Written by a customer while visiting netgear.com
Customer Rating
3
Netgear LAX20
on May 22, 2022
Posted by: Anonymous
The setup was great, but the automatic signup for the protection software and no way to turn it off is not liked by me. Is this functionality using large chunks of data? No way to tell, but my service provider tracks every MB. When nothing is connected large chunks of data is being used. My provider sets a monthly limit and this extra usage is putting my usage over the allowed amount. I have turned of the unit when not in use. Then no data is being used, but I want to leave it on!
Written by a customer while visiting netgear.com
Customer Rating
4
LAX20 Netgear AX4 4G LTE router
on May 26, 2022
Posted by: Tech leader
This router worked out of the box for verizon sim card. The main advantage of this router is it works both as a hotspot with a SIM card and a wifi router. I could give it a 5 star rating if it was a 5G router.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Wi-Fi GOOD!
on June 10, 2022
Posted by: Tmloehr63
Gender:Male
Had to replace failed Wi-Fi modem (another brand) and chose Netgear. Wi-Fi speeds and strength to multiple devices is 3X better. Looks like a great product.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
2
Slow
on June 14, 2022
Posted by: Matthew H
The reception is poor, so external antennas are required… and doing anything on the management app takes forever.
Written by a customer while visiting netgear.com
Customer Rating
4
Acceptable alternative to satellite internet
on June 23, 2022
Posted by: Joanne S
Need a home local network and internet access for light users. Setup was relatively painless but LTE signal (VZW) is spotty so the internet access is intermittent (95%). There are ports on back labeled “LTE antenna” how do I get an antenna?
Written by a customer while visiting netgear.com
Customer Rating
2
it would not work with TMobile
on June 29, 2022
Posted by: angelo g
T Mobile apparently does not work with this device. A loss of money for me.
Response from netgear.comBy Consumer Affairs, July 5, 2022
Hi angelo g,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource shows the compatible and certified list of mobile carriers for your device: https://kb.netgear.com/000063963/Which-mobile-carriers-are-compatible-with-my-NETGEAR-mobile-WiFi-or-fixed-wireless-device?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource shows the compatible and certified list of mobile carriers for your device: https://kb.netgear.com/000063963/Which-mobile-carriers-are-compatible-with-my-NETGEAR-mobile-WiFi-or-fixed-wireless-device?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com