Customer reviews from netgear.com
NETGEAR - Orbi AC2200 Tri-Band Mesh 4G LTE Wi-Fi Router
Average customer rating
4.5
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
123
4 Stars
28
3 Stars
16
2 Stars
3
1 Star
4
96%of customers recommend this product.
(
26 out of
27)
Customer Reviews for NETGEAR - Orbi AC2200 Tri-Band Mesh 4G LTE Wi-Fi Router
Customer Rating
5
Great Router/WiFi
on August 2, 2021
Posted by: MarkP
After struggling with DSL, my only option for internet for years, I learned of the ORBI router through my cellular phone company. I did have to replace my original unit but my current unit has been extremely easy to set up and synchronize with my devices and has been quite fast and reliable. Highly recommend for internet challenged areas of the country.
Written by a customer while visiting netgear.com
Customer Rating
5
Great router - Easy Setup
on September 7, 2021
Posted by: TitanOkie
I was thoroughly impresses with the ease of setup of the Orbi router through the IOS application. Once I had the LTE service online it was a short jump to broadcasting wifi and connecting devices. Being WiFi 6, the coverage is great. It easily covers the 3000 SF of space by residing in the middle. Would definitely buy more and recommend to everyone.
Written by a customer while visiting netgear.com
Customer Rating
3
lock on one band
on November 27, 2021
Posted by: Anonymous
need to have the option to lock on one band ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !.! ! !
Written by a customer while visiting netgear.com
Posted by: Brian was here
Verified Purchase:Yes
When it works it works great. Speed is decent, WIFI works great. BUT I typically have to reboot this at least once a day after it drops the connection to Verizon. Once it's dropped, only a hard power cycle seems to fix it. I actually put this on a wall timer to force a reboot once a day in the middle of the night since I have house things (thermostat, sump pump) tied to the device so I can monitor things when I am out of town for work. I do not think this is a Verizon issue as my phone hotspot works just fine at the same time this goes offline. Signal is 4 to 5 bars, so it's not a signal issue. Other people seem to also have this issue.
Response from netgear.comBy Consumer Affairs, February 3, 2022
Hi Brian,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
should be ok for basic users
on April 12, 2022
Posted by: Anonymous
easy setup, no advanced functionality, no real control of the device. cannot disable netgear armor. displeased with lack of advanced controls.
Written by a customer while visiting netgear.com
Customer Rating
3
Netgear Orbi/T-Mobile
on October 9, 2022
Posted by: Paul
Since I have had this up and running for about 2 weeks I have been disappointed with the performance. I expected much better access and speed than I had with a satellite and so far I have not gotten it. I have my cell service with another major carrier and I only have 4G or 4GLTE with them. When I use my phone or my Chrome Book my connection speed is much faster and I have no problem with 24/7 access. So far the Orbi with T-Mobile has been down about as much as it has been up. I have the unit set up by a window as suggested.
Written by a customer while visiting netgear.com
Customer Rating
1
Orbi router
on October 14, 2020
Posted by: C Renee
Was excited to upgrade to the Orbi mesh system. Tried to get it set up several times without success. Online
Response from netgear.comBy Consumer Affairs, October 19, 2020
Hi C Renee,
Thank you for the feedback on the installation of your LBR20 Orbi. We are happy to help you with the installation. This resource may help: https://www.downloads.netgear.com/files/GDC/LBR20/Orbi_LBR20_QSG_EN.pdf
If you need further assistance please reach out to us at Netgearteam@netgear.com
Thank you
Netgear Team
Thank you for the feedback on the installation of your LBR20 Orbi. We are happy to help you with the installation. This resource may help: https://www.downloads.netgear.com/files/GDC/LBR20/Orbi_LBR20_QSG_EN.pdf
If you need further assistance please reach out to us at Netgearteam@netgear.com
Thank you
Netgear Team
Written by a customer while visiting netgear.com
Customer Rating
3
Fine, a bit wonky
on December 12, 2020
Posted by: westopher
from Texas
Gender:Male
[This review was collected as part of a promotion.] Once I got it running, I did not have a TON of trouble. It's just, finicky. It was a little bit difficult to get setup, and I have issues with various devices bouncing on and off the network. Nothing fatal, it USUALLY works, but every so often you get a string of random, frustrating issues before things go back to normal.
I would recommend this to a friend!
Response from netgear.comBy Consumer Affairs, December 15, 2020
Hi westopher,
Thank you for the review of your LBR20. We are happy to help you with the connectivity issues. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Thank you for the review of your LBR20. We are happy to help you with the connectivity issues. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com