Customer reviews from netgear.com
NETGEAR - Orbi AC2200 Tri-Band Mesh 4G LTE Wi-Fi Router
Average customer rating
4.5
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
123
4 Stars
28
3 Stars
16
2 Stars
3
1 Star
4
96%of customers recommend this product.
(
26 out of
27)
Customer Reviews for NETGEAR - Orbi AC2200 Tri-Band Mesh 4G LTE Wi-Fi Router
Customer Rating
5
Love it
on June 5, 2022
Posted by: Joshua James higdon
I have this hotspot setup on my fiancés Firstnet unlimited plan and I love it! Way cheaper/faster then hardwired. Never going back
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent wi fi service
on July 22, 2022
Posted by: Mark and Judy Standard
The service is what they advertised and we are very pleased with the O’Bri system…
Written by a customer while visiting netgear.com
Customer Rating
3
Easy Install
on July 31, 2022
Posted by: Gramme
Took it out of the box, plugged it in and ready to go!
Written by a customer while visiting netgear.com
Customer Rating
2
Not working
on November 3, 2022
Posted by: Anonymous
I’ve been trying to get it to work for two weeks without any luck
Response from netgear.comBy Consumer Affairs, November 4, 2022
Hi Jamie,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. This resource should help you: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. This resource should help you: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
Works well but sma connectors are not sturdy enough when connecting antenna
on May 2, 2023
Posted by: DonnaD
The cable used to connect to the external antenna to the Orbi puts a lot of tension on the sma coaxial connector. If you move the Orbi or detach/reattach the antenna cable you have to be careful or it will snap the the sma coaxial off the Orbi circuit board. Then it becomes useless. Very disappointing.
Written by a customer while visiting netgear.com
Customer Rating
4
Solid
on December 11, 2024
Posted by: Mike
Works good for the most part. Had a small problem that was fixed by CS
Written by a customer while visiting netgear.com