Customer reviews from weber.com
Weber - Rolling Cart Grill Cover for Q 2000/3000 grills - Black
Average customer rating
3.2
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
22
4 Stars
10
3 Stars
10
2 Stars
8
1 Star
15
56%of customers recommend this product.
(
31 out of
55)
Customer Reviews for Weber - Rolling Cart Grill Cover for Q 2000/3000 grills - Black
Posted by: Tim Garland
from Stamford CT
Gender:Male
Verified Purchase:Yes
Disappointing as it’s not at all like the cover that came at the time of purchase. Doesn’t fit as snug, has no handle on top and the material is not as durable
No, I would not recommend this to a friend.
Response from weber.comBy WeberGrills, WeberGrills, June 7, 2020
Hello Tim, we are very sorry to hear about your disappointment. Please know that the new light yet durable cover makes it easy to put the cover on and off your grill. If you have any issues with your cover, be sure to reach back to us as it is backed by three year warranty. We would be happy to assist you!
Written by a customer while visiting weber.com
Posted by: Jaqi
from Illinois
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
Would have preferred a cover for the grill with the trays folded down.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Weber Grills, January 20, 2021
Hello, we appreciate you taking the time to share your feedback with our team. Please know this is covered under warranty for 3- years against manufacturing defects. Do not hesitate contacting our support team if you experience an issue during this time frame. Thanks!
Written by a customer while visiting weber.com
Posted by: johnsnoopy1j
from Sioux Falls, SD
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
On the Q grill cover the quality is great. Size wise too big. I think it assumes that a person leaves the side tables in the horizontal position. I generally leave the side tables in the vertical or down position. Therefore, it is too bulky for me. The bottom velcro tie down strap is a great idea. Keeps the cover fastened to the grill so the wind doesn't balloon the cover and become detached. on the 26" cover this was a bygosh and wait and see purchase for me. I got it for my 18" WSM. after adding two center stack handles, a front lid handle and rear lid hinge I needed a cover to fit over that. Right now it is a bit oversized. Perhaps the 22" cover would have been a better fit. It was an experiment. The overall quality is great. I also like the tie down strap on the bottom so the wind doesn't catch it and blow it away. Only reason for the 3 stars is due to the size.
Response from weber.comBy Weber Grills, Weber Grills, November 12, 2020
We appreciate you taking the time to share your feedback with our team. Weber is constantly working on ways to improve our products and our customer experience and we are happy to pass your suggestions along. In fact, many of our updates are a direct result of consumer feedback. Please contact our support team if you have further questions. Thanks!
Written by a customer while visiting weber.com
Customer Rating
1
threw it away
on June 3, 2018
Posted by: donthaveone
from Oregon Coast
Gender:Male
no handle on top. must have the shelves extended, wasting space. material is fine. glad i kept older model. no handle on top.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, June 8, 2018
Hi! We are sorry to hear about your disappointment in our new cover! We will certainly pass your feedback along to our design team. Thanks!
Written by a customer while visiting weber.com
Customer Rating
4
TERRIBLE COVER
on May 21, 2019
Posted by: ChubbyHubby
from Bonita Springs, Florida
Gender:Male
I HAVE BOUGHT TWO OF THESE GRILLES AND THINK THE GRILLE WORKS WELL, EASY TO CONTROL TEMPERATURE.
HOWEVER; THE GRILLE COVER IS TERRIBLE! COVER IS MADE TO GO OVER GRILLE WITH SHELVES EXTENDED AND IS SO LARGE YOU COULD COVER A VW BUG. THERE SHOULD BE A COVER FOR PEOPLE WHO STORE THE GRILLE WITH SHELVES DOWN!
HOWEVER; THE GRILLE COVER IS TERRIBLE! COVER IS MADE TO GO OVER GRILLE WITH SHELVES EXTENDED AND IS SO LARGE YOU COULD COVER A VW BUG. THERE SHOULD BE A COVER FOR PEOPLE WHO STORE THE GRILLE WITH SHELVES DOWN!
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Weber Grills, June 24, 2019
Hi! We are sorry to hear your disappointment with the cover options for your grill! Your feedback is greatly appreciated, and we will forward your suggestion along to the team. Please know our new covers are backed by a generous warranty. If we can help you with anything else, please do not hesitate to reach out to us at reviews@weberstephen.com. Thanks!
Written by a customer while visiting weber.com
Customer Rating
1
Poor design
on May 3, 2019
Posted by: John 37
from Hillsboro, nh
Gender:Male
Expertise:Intermediate
Can’t believe Weber drop the old cover design. I bought a compact grill to fit a small space and now can’t buy a new cover to fit the grill with the trays in the down position. What was your “design” team thinking?
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, May 13, 2019
Hi! We are sorry to hear your disappointment with your new cover! Your feedback is appreciated, and we will pass your comments along to our design team. If you ever have any issues, please do not hesitate to reach out to us at reviews@weberstephen.com. Thanks!
Written by a customer while visiting weber.com
Customer Rating
2
Lasted good at first
on November 22, 2019
Posted by: Lalee
from Auckland, New Zealand
Gender:Female
It was a good cover when I first bought it but it doesn't last. There are now horizontal splits in the material on the top so the bbq isn't protected now with rain coming through the very long splits in the material. I won't be buying this again - for the price you would expect quality.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Customer Rating
2
Fabric good quality, blows in wind
on April 22, 2019
Posted by: Bonn
from Minnesota
Gender:Female
Was replacement for defective, shelves down style cover. The quality of fabric is much better with the replacement grill cover, but needing to leave the shelves up to use it , is not conducive to why I purchased this particular grill. I initially purchased as a space saver which it no longer is. I find that I will have to have a custom cover made, to be used in the only space I have for it.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, April 30, 2019
Hi! We are glad to hear you like the quality of your new cover! Your feedback regarding the design is appreciated, and we will pass your comments along. Please be aware that your cover is backed by a 3 year warranty. If we can ever help you with anything, please do not hesitate to reach out to us at reviews@weberstephen.com. Thanks!
Written by a customer while visiting weber.com