Customer reviews from greenpan.us
GreenPan - Rio Ceramic Nonstick Covered 5Qt Saute Pan w/ Helper Handle - Black
Average customer rating
4.6
(663 Reviews)
Rating breakdown 663 reviews
5 Stars
547
4 Stars
64
3 Stars
15
2 Stars
9
1 Star
28
93%of customers recommend this product.
(
567 out of
610)
Customer Reviews for GreenPan - Rio Ceramic Nonstick Covered 5Qt Saute Pan w/ Helper Handle - Black
Posted by: Faresk
Verified Purchase:Yes
This is a frying pan you cannot fry in. It gets ruined when you get it too hot but it’s very difficult to know how high is too high. I bought three pans and frankly wish I never did
Written by a customer while visiting greenpan.us
Customer Rating
1
DO NOT BUY!
on December 28, 2023
Posted by: Ifania
from New Jersey
My husband purchased this item for me and after two uses everything I cooked, was sticking to the pan. As per the Care and Instructions medium heat should be used for long last. However, mines was used exactly how it was instructed and the pan turned like this. As per the company this has no warranty because high heat causes this. You will be wasting your money so do not buy!
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us
Customer Rating
1
Handles burn
on July 20, 2023
Posted by: pamm
from minnesota
While these pans do not stick, the handle does burn emitting horrible toxic fumes. I read previous reviews stating this, so I was extra precautions. I am extremely disappointed in the response from customer service. They treated me as if I was stupid and to blame for their design flaw. Clearly, the metal piece extending from the pan to the handle is not long enough to prevent the handle from melting. A frying pan should be designed to handle high heat. Or perhaps you need to sell them as low-flame-only pans, which you do not. I will not purchase from you again.
Written by a customer while visiting greenpan.us
Customer Rating
2
If you have a gas stove do not buy
on August 6, 2022
Posted by: Pastaman
from Cumberland, RI
Purchased this set a few weeks ago because of the good reviews. Bad move! Used the sauce pans 2 times and the handles are burnt and a piece melted off. We used only the medium setting and pans were not centered as was recommended. These were a waste of money! Customer service told us not a manufacturing defect so sorry. Bottom line, if you have a gas stove DO NOT BUY! Would not recommend
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us
Customer Rating
1
Waiting to hear on PTFE content, if any
on February 21, 2023
Posted by: JLSE
from Boerne, TX
I bought the 12" Rio Frypan last week at my grocery store after seeing "TOXIN FREE", "FREE OF PFAS, PFOA, LEAD AND CADMIUM". It did not register with me at the time that no mention is made of it being free of PTFE (Teflon). Additionally when I came to this website I notice there is no mention of it being free of PTFE on the website, either.
I need to hear from the GreenPan. Company why there is no mention of these pans being PTFE (Teflon) FREE on the information that comes with the pan or on the website. The pan information says "The Original Greenpan". Is this the first pan the GreenPan company made when PTFEs (Teflon) might have been considered to be safe? Anyway, won't be using until I hear from the company about the PTFE / Teflon issue, and can't give it a better rating than 1 at this point, and the 1 is for this pan's beautiful aqua color.
I need to hear from the GreenPan. Company why there is no mention of these pans being PTFE (Teflon) FREE on the information that comes with the pan or on the website. The pan information says "The Original Greenpan". Is this the first pan the GreenPan company made when PTFEs (Teflon) might have been considered to be safe? Anyway, won't be using until I hear from the company about the PTFE / Teflon issue, and can't give it a better rating than 1 at this point, and the 1 is for this pan's beautiful aqua color.
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us
Customer Rating
4
Good quality
on January 30, 2020
Posted by: CindyF1977
from Gilbertsville, Pennsylvania
Gender:Female
Frequency of use:Daily
[This review was collected as part of a promotion.] This product is a pretty decent quality and so far has worked really well! Heats/cooks food evenly! I find it to be a bit healthier to use these while cooking as I don’t find myself using much oil at all! Haven’t had any issues with food sticking at all. The only downside I can say about this set is that all the pots/pans are on the smaller side. So if you have a larger family you may find yourself using multiple pans to get the cooking done quicker. Other than that I think it’s a great quality and works great!
I would recommend this to a friend!
Written by a customer while visiting greenpan.us
Customer Rating
5
Really great pan.
on November 6, 2019
Posted by: Valentina
from NY
Gender:Female
[This review was collected as part of a promotion.] This pan is extremely versatile. Really amazing. If for whatever reason you do not want to have multiple pots and pans and prefer to own just one - please, seriously consider this pan.
Because it is large, and deep, and has a top, you can use multiple cooking techniques and always achieve great results. In this pan you can fry, deep fry, stew, steam and even in a pinch make soup; it is also perfect for risotto and pasta.
Two handles make this pan easy to lift and move, even when full. The non-sick surface is truly non-stick and this is my first time cooking on ceramics.
Very, very impressed, highly recommend.
Because it is large, and deep, and has a top, you can use multiple cooking techniques and always achieve great results. In this pan you can fry, deep fry, stew, steam and even in a pinch make soup; it is also perfect for risotto and pasta.
Two handles make this pan easy to lift and move, even when full. The non-sick surface is truly non-stick and this is my first time cooking on ceramics.
Very, very impressed, highly recommend.
I would recommend this to a friend!
Written by a customer while visiting greenpan.us
Customer Rating
4
Love these pans!
on February 9, 2020
Posted by: MeganL
from Kansas City, KS
Gender:Female
Frequency of use:Daily
[This review was collected as part of a promotion.] This is my second time I have purchased these pans but in a great way! I originally just bought one pan, but we use it so much I went back and bought the whole set! The silicone grips are so nice so you don't have to grab pot holders to move the pan. These pans are oven safe up to 850 degrees and perfect for an electric stove top. Would not recommend on a gas range. Be careful to not use metal or spray oils. Actually that's what I love the best about these pans. You never need to use much of anything to oil the pan. They are the easiest pans to clean! Remember medium heat is recommended when using these pans! You'll love them!
I would recommend this to a friend!
Written by a customer while visiting greenpan.us