Customer reviews from greenpan.us
GreenPan - Rio Ceramic Nonstick Covered 5Qt Saute Pan w/ Helper Handle - Black
Average customer rating
4.6
(662 Reviews)
Rating breakdown 662 reviews
5 Stars
546
4 Stars
64
3 Stars
15
2 Stars
9
1 Star
28
93%of customers recommend this product.
(
566 out of
609)
Customer Reviews for GreenPan - Rio Ceramic Nonstick Covered 5Qt Saute Pan w/ Helper Handle - Black
Customer Rating
2
Big disappointment
on November 7, 2019
Posted by: Suzhappy
from Uniontown, PA
Gender:Female
Frequency of use:Daily
[This review was collected as part of a promotion.] I’ve had these pans for over a week now and I’ve used them both multiple times. I followed all the recommendations as to how to store them, wash them and cook with them, yet food STILL stuck to them even over low heat! And even though I’ve had them less than a month and took great care of them, they still look beat up, dinged up and used up!! Sadly I cannot recommend these to anyone.
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us
Customer Rating
1
Terrible Odor- Buyer Beware
on January 21, 2021
Posted by: Amanda
The pan looks great and cooked my beef very well! Unfortunately there was a defect in mine and there is glue or another substance coming out of the handle that smells awful when heated. The smell even travelled upstairs and has not gone away after 3 hours. I will update this if I hear back from Customer Service.
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us
Customer Rating
1
DO NOT BUY IF YOU HAVE A GAS STOVE!
on May 14, 2024
Posted by: lom574
I was gifted this set and was excited about them- they have worked well for cooking. However, I was confused and turned off by the smell that kept coming from them, filling my kitchen, and lingering for hours after use. I finally realized that if the handle gets within a few inches of the flame on my gas stove, it melts and the smell is toxic fumes filling my house. After I realized what was happening I thought maybe I was being careless about the handle near the flame and so tried on again last night and was exceptionally careful to keep the handle as far from the flam as possible, but still I got the burning smell. I contacted Green Pan and they blamed flare ups from my stove, which do not happen, or said I'm using a small pan on a large burner, also not happening. They called the melting 'discoloration' and said there could be a 'slight odor'. The odor is very strong and I have a toddler in the house, so I'm very concerned about the fumes, and it is clearly fully melt damage, not just discoloration. This is clearly a major design flaw, as I can see from others here who have had this issue and I find it reprehensible that Green Pan continues to manufacture something that they know is dangerous.
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us
Posted by: Khalb
from Ponte Vedra, florida
Verified Purchase:Yes
The Handles easily burned in medium low heat, the materials feel cheap, the interior cleans easily
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us
Customer Rating
5
i loved it
on November 7, 2019
Posted by: Kjonpat
from Memphis, Tn
Gender:Female
[This review was collected as part of a promotion.] I received the frying pan to do a review and pictures. It was great to use,easy cleanup, non stick surface, durable handle and was such a breeze. To be able to fry and egg and not stick was awesome easy flip.
I would recommend this to a friend!
Written by a customer while visiting greenpan.us
Customer Rating
5
The great green pan
on November 9, 2019
Posted by: Promom
from Manchester,CT
Gender:Female
[This review was collected as part of a promotion.] Green Pan 5qt. Rio Collection. I absolutely love this pan. Its durable, doesn't weigh much even while completely full. Wonderful nonstick surface the food does not stick to the bottom or surroundings. The clean up process was so quick and easy. I am completely satisfied with this pan. It is something my on the go family loves especially for our one pan meals.
I would recommend this to a friend!
Written by a customer while visiting greenpan.us
Customer Rating
5
Amazing non stick pan
on November 12, 2019
Posted by: Alywill031619
from Buckley, IL
Gender:Female
Frequency of use:Daily
[This review was collected as part of a promotion.] I absolutely love using my pan! It is perfect size for a family of 5 to make a huge meal!!! I love the colors and the easy clean up! The handle and lid handle both stay cool to touch while using and have a beautiful white finish on the inside! I would recommend this to anyone!
I would recommend this to a friend!
Written by a customer while visiting greenpan.us
Customer Rating
2
It Warped!
on March 10, 2021
Posted by: oldschoolguy
I have a 12" Rio and love it. It has held up well. This 10", not so much.
I recently put a lid on it and noticed the lid didn't sit flat on the rim of the pan. It rocked back and forth. I checked the lid for flatness on my counter top. It wasn't the lid.
The bottom of the pan is still flat. Very odd. The pan has never been in the oven, or subjected to high heat. Sadly, the non-stick finish is like new, but the pan is mostly useless due to not being able to use a lid.
I guess it's time to see if their limited lifetime warranty is any good.
I would recommend this to a friend!
Written by a customer while visiting greenpan.us