Customer reviews from greenpan.us
GreenPan - Rio Ceramic Nonstick 10" Open Frypan - Black
Average customer rating
4.7 out of 5
4.7
(407 Reviews)
Open Ratings Snapshot
Rating breakdown 407 reviews
5 Stars
340
4 Stars
41
3 Stars
7
2 Stars
3
1 Star
16
94%of customers recommend this product. 
(
356 out of 377
)
Best Buy Privacy Policy
Customer Reviews for GreenPan - Rio Ceramic Nonstick 10" Open Frypan - Black
Customer Rating
1 out of 5
1
Done in by fatal design flaw--handle burns
on May 30, 2021
Posted by: MomInMaine
from Maine
BEWARE! The pan part works well, love the light interior so I can see how much browning is happening. But the handles have a fatal design flaw: they burn! The metal part is so short that no matter what size burner you are on (we have a gas stove) the plastic burns and emits nasty fumes. Happens on both pans. At least I have learned to never buy a pan without a metal handle for at least half of the handle. These are flat out dangerous. They are also bulky and don't nest well for storage, but that is minor compared to the burnt handle. Sorry, GreenPan. Love your concept, but this pan needs to be fixed or pulled from the market. Wish I could return these and find some with metal handles.
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us
Customer Rating
1 out of 5
1
Fast failing non-stick coating
on October 4, 2020
Posted by: shuloff
from Washington DC
Non-stick coating failure: anyone concerned with environmental sustainability should not consider products that fail to perform so quickly
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us
Customer Rating
1 out of 5
1
Horrible and put me in danger.
on October 25, 2023
Posted by: Nikki9
I had these pans for almost a year when the handles when on fire while cooking on medium heat. Only then did I realize the underside of every single handle of these pans are browned on the bottom and could have burst into flames at any moment. I contacted customer service three times only to be ignored.
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us
Customer Rating
2 out of 5
2
Big disappointment
on November 7, 2019
Posted by: Suzhappy
from Uniontown, PA
Gender:Female
Frequency of use:Daily
[This review was collected as part of a promotion.] I’ve had these pans for over a week now and I’ve used them both multiple times. I followed all the recommendations as to how to store them, wash them and cook with them, yet food STILL stuck to them even over low heat! And even though I’ve had them less than a month and took great care of them, they still look beat up, dinged up and used up!! Sadly I cannot recommend these to anyone.
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us
Customer Rating
1 out of 5
1
DO NOT BUY IF YOU HAVE A GAS STOVE!
on May 14, 2024
Posted by: lom574
I was gifted this set and was excited about them- they have worked well for cooking. However, I was confused and turned off by the smell that kept coming from them, filling my kitchen, and lingering for hours after use. I finally realized that if the handle gets within a few inches of the flame on my gas stove, it melts and the smell is toxic fumes filling my house. After I realized what was happening I thought maybe I was being careless about the handle near the flame and so tried on again last night and was exceptionally careful to keep the handle as far from the flam as possible, but still I got the burning smell. I contacted Green Pan and they blamed flare ups from my stove, which do not happen, or said I'm using a small pan on a large burner, also not happening. They called the melting 'discoloration' and said there could be a 'slight odor'. The odor is very strong and I have a toddler in the house, so I'm very concerned about the fumes, and it is clearly fully melt damage, not just discoloration. This is clearly a major design flaw, as I can see from others here who have had this issue and I find it reprehensible that Green Pan continues to manufacture something that they know is dangerous.
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us
Customer Rating
5 out of 5
5
i loved it
on November 7, 2019
Posted by: Kjonpat
from Memphis, Tn
Gender:Female
[This review was collected as part of a promotion.] I received the frying pan to do a review and pictures. It was great to use,easy cleanup, non stick surface, durable handle and was such a breeze. To be able to fry and egg and not stick was awesome easy flip.
I would recommend this to a friend!
Written by a customer while visiting greenpan.us
Customer Rating
2 out of 5
2
It Warped!
on March 10, 2021
Posted by: oldschoolguy
I have a 12" Rio and love it. It has held up well. This 10", not so much.
I recently put a lid on it and noticed the lid didn't sit flat on the rim of the pan. It rocked back and forth. I checked the lid for flatness on my counter top. It wasn't the lid.
The bottom of the pan is still flat. Very odd. The pan has never been in the oven, or subjected to high heat. Sadly, the non-stick finish is like new, but the pan is mostly useless due to not being able to use a lid.
I guess it's time to see if their limited lifetime warranty is any good.
I would recommend this to a friend!
Written by a customer while visiting greenpan.us
Customer Rating
1 out of 5
1
Did Not Work As Advertised , NOT nonstick!
on January 30, 2022
Posted by: ChefNY
from Brooklyn,NY
This product did not work as advertised and the nonstick quality quickly went away. Oil stained and seeped into my pans. Nothing got it out! The oil and cleaning methods recommended, fused to the ceramic on one in a thick layer, and are fused inside the ceramic of the other pan. I would not recommend this product.
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us
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