Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Average customer rating
4.8
(5,004 Reviews)
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,662 out of
4,822)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Customer Rating
5
It's an excellent device
on June 8, 2021
Posted by: Jay Jay
from East Orange, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I was actually a user or a different phone and then once I got this device it was just simply more intuitive than the other phones and it has a simple format and has excellent app icons which I love
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone camera in the market
on June 8, 2021
Posted by: DPpitts
from pittsburgh,PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone 4 months ago. I had a samsung galaxy s9+ before this phone. there features i like about this phone and don't like about this phone. I like the camera i think this phone has one of the best cell phone cameras in the market. overall look and feel is very good. even with curvy edges it doesn't feel slippy. Edge to edge screen and the screen resolution is very good. I watch some of the games on my phone and i don't miss watching it on TV its that good. Phone processor is very good and feels upgraded, very fast switching between apps and the response time to open apps is awesome. Now the downsides, one big draw back is there is no way to increase memory. some of the previous versions has this feature and now its gone. dont like it. no headphone jack. If I run out of charging on my bluetooth headphone i can't use my wired earphones as a back up. i have to make sure i charge my bluetooth earphones. very heavy and bulky. even though it feels safe in the hands because of the weight and size sometimes you don't feel safe handling it with one hand.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Does it all without any issues!
on June 8, 2021
Posted by: Nick321
from Charleston, SC
Expertise:Expert
[This review was collected as part of a promotion.] I upgraded from the S10+ and I'm happy that I did. I was first worried that it wouldn't be worth the upgraded but everything about the phone is far superior. My only complaint is the slightly reduced battery life but I'm still usually able to make it through the day with normal uae.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The overall quality isn't that good
on June 8, 2021
Posted by: lillyjing
from Atlanta, GA
[This review was collected as part of a promotion.] My first time isn't that happy with a Samsung device. The first phone shipped to me got returned because of the over heating problem. The second one which I'm using right now is still over heated occasionally, but my biggest issue with Samsung phones(I have had 4 including this S21+ 5G) are color shades can not showing correctly in the photos. The green shows in blue shade, the grey shows in blue shades, a lots of times I have no way to make it right, it is so frustrating, this problem is continuing carried along on all generations of the Samsung phones I owned, and this one is the worst. Even worse than my last Note 10+.
Anyway, because I use cellphone camera for my online store catalog shooting primarily, I'm seriously considering to switch to Apple on my next phone purchase.
Anyway, because I use cellphone camera for my online store catalog shooting primarily, I'm seriously considering to switch to Apple on my next phone purchase.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Overall review
on June 8, 2021
Posted by: Jasmeet
from Heyward,California
Expertise:Expert
[This review was collected as part of a promotion.] I bought it back in March. I really like it specially in night. I like that samsung came up with .heic format it really saves memory. Camera is good but need some more improvements. I you are looking to buy s21 ultra in June 2021 then it is big no from me because next year they are coming up with next AMD processor and better camera performance. Meanwhile snapdragon is also working on 4nm processor. In case you can't wait for next year then wait for S21FE which will be a budget friendly phone.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Multi tasking
on June 8, 2021
Posted by: Scottyp
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for a few months. Performance is excellent, design is elegant, new features are nice. The camera takes awesome photos. My only issue is a decent size dead pixel about a third up on the right of my screen. This happened about 2 weeks from getting it, took it off the wireless charger in the am and there it was. Warranty process is too much of a hassle to get it fixed. Just bugs me. Overall happy with my purchase though. I love the pip and multi screen split. Perfect so I can watch a TV show and browse the internet.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on June 8, 2021
Posted by: NCCane
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] Great phone, Great Display and love the S Pen support.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on June 8, 2021
Posted by: Irish
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] It takes great photos I love it see just look that this picture
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US