Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Average customer rating
4.8 out of 5
4.8
(5,004 Reviews)
Open Ratings Snapshot
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product. 
(
4,662 out of 4,822
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Customer Rating
5 out of 5
5
Cameras and features are amazing!
on June 8, 2021
Posted by: Debs
from Fort Collins
Expertise:Intermediate
[This review was collected as part of a promotion.] So many of my friends have been impressed by the incredible photo and video capabilities with Director's View feature. Everything has worked seamlessly with no lag.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 8, 2021
Posted by: Kakky
from Mobile, Al
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre-ordered my S21+ Ultra and am so glad I did. The photos taken with this phone are GREAT !!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Some what happy
on June 8, 2021
Posted by: Spencer
from Houston Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it a month ago and some what happy only dislike not enough GB only 128 GB
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy ^ElizabethSamsung CaresJune 25, 2021
Hello Spencer, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Highly customizable, powerful, feature rich.
on June 8, 2021
Posted by: Glencito
from Atlanta, GA
Expertise:Expert
[This review was collected as part of a promotion.] I replaced my LG after moving away from Samsung and the Note family of phones where I loved the pen. With the S21 Ultra you get the features, customization and the latest potent hardware with fully functional pen capabilities. Camera features are some of the best avaialble, along with the overall Samsung quality, style and form factor.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 8, 2021
Posted by: Jrgamezv
from Odessa, Tx
[This review was collected as part of a promotion.] I bought the phone about a month ago and I am very happy with the phone performance and battery durability
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super Fast and versatile
on June 8, 2021
Posted by: Bfaura32
from Puerto Rico
Expertise:Expert
[This review was collected as part of a promotion.] The best of both world. With the spen. Great performance one of a kind. Awesone camera.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone that needs more battery life
on June 8, 2021
Posted by: Chris H
from NC
Expertise:Intermediate
[This review was collected as part of a promotion.] The S21 ultra is a great phone. Does everything that I want it to. Pictures are great and the screen is the best I have seen. A good upgrade to the S10 plus I did have. My only issue is battery life. No matter what I do it seems that I always end up worrying about the battery going dead before the end of the day. I have changed the screen refresh rate and brightness. Nothing seems to help much.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Graphics
on June 8, 2021
Posted by: clarkdjcr
from Cornelius, North Carolina
Expertise:Expert
[This review was collected as part of a promotion.] Superior graphics and the incredible camera are the primary reasons that I decided to purchase this mobile powerhouse. The speed and overall performance is much better than I expected and I am very glad that I opted for this platform over anything else that is presently on the market.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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