Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Average customer rating
4.8
(5,004 Reviews)
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,662 out of
4,822)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Customer Rating
5
Amazing!
on June 8, 2021
Posted by: MegKG
from Buckley, Washington
Expertise:Intermediate
[This review was collected as part of a promotion.] I traded in my Samsung Galaxy Note 9 to get the Galaxy S21 Ultra 5G, and I couldn't be happier! I will only buy android phones, and this is definitely my favorite so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The right phone for me
on June 8, 2021
Posted by: Adhdam
from Rapid City, SD
Expertise:Expert
[This review was collected as part of a promotion.] I am extremely satisfied with this device. It is fast and durable. I dropped mine in a bucket of water. It probably sat in it for 5 or 6 seconds and when I pulled it out and took the Samsung case off of it, dry as a bone. No complaints here.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a great phone
on June 8, 2021
Posted by: Fernand1218
Expertise:Beginner
[This review was collected as part of a promotion.] I buy this phone when is borne and im really really happy whit my phone and i like these great 4 cámaras has my phone and have excelente quality on video WQHD THANKS SAMSUNG FOR THIS GREAT PHONE.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Was hoping for more out of it.
on June 8, 2021
Posted by: Nate
from Janesville, Wi
Expertise:Intermediate
[This review was collected as part of a promotion.] My S8+ that I traded in for this was a better overall phone. In my opinion, the phone is a lot slower. When not connected to WiFi, it is very slow. It is also a very heavy phone and the volume and home buttons on the side make a very loud "clicking" sound when press. My camera on my S21 is also trash. I can't get the camera to focus on anything unless it's on another app like Snapchat.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello Nate, thank you for taking the time to leave this review. I understand how frustrating this must be. For further assistance, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143432806
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143432806
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Camera is decent.
on June 8, 2021
Posted by: Junior0822
from San Diego, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Camera is pretty good. Overall a good phone for the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S21 Great camera software
on June 8, 2021
Posted by: DJ Joiner
from Reno
Expertise:Intermediate
[This review was collected as part of a promotion.] Fantastic pictures lots of fun shots. Makes you look like a pro
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!!!
on June 8, 2021
Posted by: Anonymous
from Upstate NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre ordered the Grey Ultra and I absolutely love it! The cameras are amazing and the speed, battery life, and screen are excellent. I would recommend this phone to any and everyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!!!
on June 8, 2021
Posted by: act008
from San Jose CA
Expertise:Expert
[This review was collected as part of a promotion.] Great product, I love all the features. the best. I recomended
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US