Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Average customer rating
4.8 out of 5
4.8
(5,004 Reviews)
Open Ratings Snapshot
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product. 
(
4,662 out of 4,822
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Customer Rating
5 out of 5
5
Best phone
on June 8, 2021
Posted by: Lrn2phone
from PA
Expertise:Expert
[This review was collected as part of a promotion.] Bought a couple months ago and can't be happier. Best phone I owned. S21 ultra
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra Superior
on June 8, 2021
Posted by: carolyn563
from Detroit MI
Expertise:Expert
[This review was collected as part of a promotion.] Long battery life, a phone with a camera that's top film quality and all of the other bells and whistles!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic new phone!!!
on June 8, 2021
Posted by: Rivit
from Riverton, WY
Expertise:Expert
[This review was collected as part of a promotion.] After two months of using my Galaxy s21 Ultra 5G I can say it's the most awesome device ever! It's a great phone, works fast, great camera... what more can we ask for? Well rounded device, easy to use the advanced features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Great battery life, amazing camera
on June 8, 2021
Posted by: MBS21happy
from Lynchburg, Virginia
Expertise:Intermediate
[This review was collected as part of a promotion.] I replaced a Galaxy S9 with a new, unlocked S21 ultra several weeks ago. We were concerned about the price, of course but not so much after we were able to take some amazing pictures with the camera. E.g. (a) taking 30X zoom pictures of a doe at 60 yards or so in the late dawn cleaning her two newly born fawns in a meadow and encouraging both to trust their legs, (b) using the night mode to capture some beautiful landscapes under moonlight partially muted by scattered clouds, and (c) great to-the-individual-hair-and-whisker of our 2-year-old cat at night with no ambient light other than the television. If I capture a close-up of a butterfly or a landscape at no zoom, i can zoom in on the photograph and see unpixelated images that amaze anyone to whom I show them.
As a bonus, its battery life far surpasses the battery life of my older S9. That makes me more comfortable taking it with me on long hikes.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
2 out of 5
2
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy ^ElizabethSamsung CaresJune 17, 2021
Hello MBS21happy, we are thrilled to know you're getting great use out of all the wonderful features this phone has to offer. Thank you for picking Samsung! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome camera
on June 8, 2021
Posted by: Zeke
from San Diego, Ca.
Expertise:Intermediate
[This review was collected as part of a promotion.] 4 months and its still exciting to use.
My iPhone using friends are envious
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good so far - It's a bit too big and heavy though
on June 8, 2021
Posted by: qkrcksdud
from lake charles
Expertise:Intermediate
[This review was collected as part of a promotion.] It's a good phone. But it's quite heavy and too big for my wife and me.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Smooth, Sleek, Advanced Technology
on June 8, 2021
Posted by: Kiingzs
from Sisters, Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a few months ago & it's a total life "game-changer". Highly recommended
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on June 8, 2021
Posted by: Recycledmike
from Marbury, MD
[This review was collected as part of a promotion.] I've been a Note user in the past and decided to try something different. So far it's been great! I have no regrets about not having an
S pen, but having the option to get one if I want to.
Great camera and the features are awesome!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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