Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Average customer rating
4.8
(5,004 Reviews)
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,662 out of
4,822)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Customer Rating
5
Really Nice Phone
on October 29, 2021
Posted by: Marioxm
from Beaverton, OR
Expertise:Intermediate
I've had it for about 6 months now and it has been steadfast. Bigger than my LG G8 and heavier (the protective case I bought just makes it even BIGGER). Very fast/responsive. Great video playback. There were some little glitches but each update that applies address those issues.. I have not tried the PEN but will purchase it soon...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone released ever !
on October 26, 2021
Posted by: RFK TECH USA
from Florida Keys
Expertise:Expert
This is a must have phone , has all the latest best tech, 12 hours battery life, vivid display, awesome cameras for video and pics, the whole phone is just awesome 0 troubles and now android 12 makes it even better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, Samsung Cares, December 9, 2021
Hello RFK TECH USA, we are thrilled to know you're getting great use out of all the wonderful features this phone has to offer. Thank you for picking Samsung! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
2
do not buy until blurry camera issues is fixed
on October 24, 2021
Posted by: John
from Cincinnati, Oh
Expertise:Intermediate
My main camera worked perfectly when I got it, but Samsung has a known issues with a blurry main camera. I have tried all of the very simple suggestions, but this is a software issue that Samsung is uninterested in addressing.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Not too bad, but there are things I'd like to se
on October 22, 2021
Posted by: Travis
from Chesapeake, VA
Expertise:Intermediate
Upgraded from the Note 8 to the 5g Ultra. Camera is exceptional, sound quality (with HD) is crystal clear, and the processor is fast!
Things I wish hadnt changed:
1. I LOATHE the loss of the notification light on the front. The new "flash/edge" notification is easily missed. The old notification light was something I always looked for if I had a message. I keep my phone on vibrate 90% of the time, so I relied on that light to let me know so I didnt have to engage the phone if I didnt need to .
2. Please put the fingerprint scanner back on the backside of the phone. I find it unweildy being on the front, esp if you choose to not use your thumb for unlocking.
3. Sim cards have been addressed already.
Those are really the only two complaints I have...the notifcation light being the most important to me, at any rate.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Response from Samsung USBy Carrie Galvan, Samsung Cares, November 22, 2021
Hello Travis, we are always looking for ways to improve our products. I appreciate you taking the time to leave these suggestions for us. Thank you for being a Samsung customer. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
2
Where is the microSD card slot???
on October 19, 2021
Posted by: Cmtownsend
from Nashville
Expertise:Intermediate
So the upgraded camera with 108 megapixels uses more memory. What's the purpose of improving the camera I'd the memory isn't there? This is one of the reasons I chose Samsung over Apple. If this feature doesn't come back on the next generation my next phone will be an iPhone.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality and very fragile
on October 19, 2021
Posted by: Karich
Expertise:Expert
I've owned Samsung Galaxy series phones for over a decade. One of the most powerful phones ever, but its build quality is inconsistent, especially the display. A minor scratch on a 6-month-old phone blackout part screen, and the phone is unusable and not covered under warranty.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Cheap as samsung
on October 16, 2021
Posted by: Nomoresamsung
from Cleveland
Expertise:Intermediate
Decent phone but no charger so it's basically guess after 1 day unless you buy the extra part.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!
on October 8, 2021
Posted by: Ashes
from Illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] I switched to android from apple just for the camera and im so happy with my choice. Not only is the camera amazing but the operating system is so easy!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US