Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Average customer rating
4.8
(5,004 Reviews)
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,662 out of
4,822)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Customer Rating
5
Best ever
on June 10, 2021
Posted by: Butch
from Virginia
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had Samsung phones for ten years. My S21 Ultra is byfar the best yet. It's with me constantly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera I've ever used including pro cameras
on June 10, 2021
Posted by: Liam337
from Plattsburgh, NY
Expertise:Expert
[This review was collected as part of a promotion.] Bought the s21+ and loved it so much I needed to get the ultra for me and my gf. We couldn't be happier with them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What an Amazing Time to be Alive!
on June 10, 2021
Posted by: AndyCandy
from Columbia, SC
Expertise:Expert
[This review was collected as part of a promotion.] I loved everything about this phone.. from it's gorgeous and powerful display to its superb sound quality while streaming music or videos there was not a single thing I could have asked for when talking about my S21 5G Ultra!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Samsung user
on June 10, 2021
Posted by: FioRueda
from San José Costa Rica
Expertise:Beginner
[This review was collected as part of a promotion.] This is my first smart phone of Samsung, best decision ever, battery lasts more than I imagined, Pictures resolution out of this world.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone--EVER!
on June 10, 2021
Posted by: Weathernut
from Spring Hill, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I traded in my S20FE for the 21 Ultra and I am sure glad that I did. This phone is closeest to perfect than any I have owned and is WAY better than the new IPhone. The camera is nothing short of amazing. I can't believe how well the camera performs in very dark settings. I have yet to get a bad picture from this camera. The battery lasts more than "all day"! I have not had a dropped call since I started using the Ultra!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great new Galaxy
on June 10, 2021
Posted by: ATL1
from Atlanta, GA
Expertise:Expert
[This review was collected as part of a promotion.] have had several Galaxy models and the S21Ultra is a very good phone. photo quality is excellent just like they say as well as the battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Unhappy
on June 10, 2021
Posted by: Champ
[This review was collected as part of a promotion.] No feature to keep the screen on during a call. Frustrating when you are on Bluetooth and do not have instant access to screen to toggle mute button.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
2
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 11, 2021
Hello Champ, thanks for reaching out! I understand how frustrating this must be. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111550/) to an article that will help you learn more about the Always On Display feature. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143407324
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143407324
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera, fast phone, great battery!
on June 10, 2021
Posted by: samsungorbust
from VA
Expertise:Intermediate
[This review was collected as part of a promotion.] I have been very happy with my purchase. Very fast processing, plenty of customizable features, and great battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US