Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Average customer rating
4.8
(5,004 Reviews)
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,662 out of
4,822)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Customer Rating
3
First time ever I go for 2 year old phone Note 20
on January 1, 2022
Posted by: AlexV
from Louisville KY
Expertise:Expert
Main selling point with Note 20 Ultra for me is sd card slot , all samsung phones are top notch, high specs and i love OneUi , but its not without issues- the battery life... If Apple introduces usb-c and Samsung continues not to offer SD card expantion , it is very much outperformed by Apple superior 2 day battery on Iphone 13 pro max, racking focus in cinematic mode and Magsafe. The prices are now equal so it does not feel like best buck for your money vs Apple tho the notch is still annoying and no fongerprint sensor.
Will wait for next Samsung releases in next couple years and see if they improve in battery and Sd Card support. Tesla phones are coming too , could be great too.
Will wait for next Samsung releases in next couple years and see if they improve in battery and Sd Card support. Tesla phones are coming too , could be great too.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the price.
on December 29, 2021
Posted by: MilesC
from Panama City Beach, FL
Expertise:Expert
Everything is slow and apps crash all the time. Especially with how expensice the phone was, DO NOT get this phone you will be disappointed!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Beware, this phone should be banned!
on December 27, 2021
Posted by: kanenyc
from New York
Expertise:Expert
I had the s20 Ultra which I thought was a great phone with great features, including the quality of the camera, and presumed that this would be an upgrade or at least similar, but boy was I mistaken. It does have many of the same features as the s20ultra, however the big issue is that most of them don't work. The functionality of the camera, especially the video mode is a random crap shoot. When taking pictures, shots would sometimes be taken, and other times you press the button, it freezes, this is also true with the video mode, where you are taking a moving video and suddenly it freezes suddenly and then the entire video is lost. There are many applications available, but once again, they would freeze and everything you have been working on is lost. The texting function is also horrible in the same way. I would be writing a text then it freezes and you have either close the messenging service or restart the phone to get back to the main screen, and everything you wrote is missing. This does not happen all the time but always at the wrong time, and has cost me much more money than the cost of the phone, time, and frustration. Please avoid this piece of expensive junk.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on December 25, 2021
Posted by: ShopperBoy33
from Virginia
In my history of buying Samsung for many years, the Samsung s21 ultra is buy for the best investment iv ever made. Quality is awesome, it's very appealing to the eye. One UI 4.0 is super smooth as well...I'm just extremely happy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Gameplay...
on December 21, 2021
Posted by: Roset
I hate that I can't play 90 fps game play on my brand new s21 ultra. I wonder why. The s20 had it why not give the s21, I am very disappointed and and I know there are other customers out there who were hoping for this experience especially PUBG players.
I would recommend this to a friend!
Features
2
Performance
4
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
micro SD
on December 18, 2021
Posted by: hovgar
Expertise:Expert
you took out the best feature from phone. Bring back that feature SAMSUNG. Do not do other company's mistake...
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
No expandable storage
on December 12, 2021
Posted by: Omgshiney
from USA
Expertise:Expert
Went to upgrade from my s10 ended up returning the phone sameday due to lack of expandable storage.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Mostly great
on December 12, 2021
Posted by: SamsungUser
Expertise:Intermediate
Overall, the phone is an upgrade from my Galaxy S8. The user experience is simple, and I'm excited to continue exploring all of the features. The one frustration I have is the 'data is off' notification. I'm usually not in a place that doesn't have WiFi, and if I am, I am aware that I'll need data if I want to access most applications. I give this phone rating a 3, because I thought I understood Samsung to be customizable, but after hours of research, it seems this isn't a notification I can turn off permanently.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US