Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Average customer rating
4.8
(5,004 Reviews)
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,662 out of
4,822)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Customer Rating
5
This is my best phone yet
on June 11, 2021
Posted by: jimmy
from los angeles
Expertise:Expert
[This review was collected as part of a promotion.] Great phone with too many capabilities. It is on the expensive side though but I hope it will last for a few years to offset the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great device!
on June 11, 2021
Posted by: Joshua
from Springfield
Expertise:Expert
[This review was collected as part of a promotion.] So, I usually don't rush out and buy the next generation of device till I see the reviews. This time however, I couldn't help myself. At the time my wife and I owned the Samsung Galaxy S10+. We didn't feel like the phone was terrible but we had heard the S21 Ultra was really good for video streaming, picture taking, and over all awesome battery life. So we decided to go for it purchase two. We haven't regretted the purchase. A truly great device.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the trade in
on June 11, 2021
Posted by: LinG
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I trade in my old phone every year, and it has always been worth it. I'm in love with my new S21 Ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 11, 2021
Posted by: Milky50
from Delray Beach, Fl.
Expertise:Intermediate
[This review was collected as part of a promotion.] Have had this phone for a few months. Love the features, sound, and especially the new camera!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around
on June 11, 2021
Posted by: Wygleph
from Honolulu Hawaii
Expertise:Intermediate
[This review was collected as part of a promotion.] Fast and easy to use beautiful smartphone. Camera quality is amazing anywhere you go.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent picture quality
on June 11, 2021
Posted by: Dbreed
from New jersey
[This review was collected as part of a promotion.] I brought this phone several months ago and i have never been happier with a phone. I don't even know if it's a camera more than its a phone. It can scan, take panoramic photo and night photos with professional quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on June 11, 2021
Posted by: Jguff43
from Tennessee
Expertise:Intermediate
[This review was collected as part of a promotion.] I always use the Samsung Galaxy phones and this S21 Ultra is by far the best one yet!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
camera
on June 11, 2021
Posted by: caloquique
from florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it 5 months ago and I am not happy at all with it
No, I would not recommend this to a friend.
Performance
2
Design
4
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 11, 2021
Hello caloquique, thank you for reaching out! We are sorry to hear of your experience with this phone. We understand how it can feel when expectations don't quite meet. We would love the opportunity to look into this matter further for you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143405415
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143405415
^Elizabeth
Written by a customer while visiting Samsung US