Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Average customer rating
4.8
(5,004 Reviews)
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,662 out of
4,822)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Customer Rating
5
I love the camera!!!
on June 14, 2021
Posted by: Mare
from Sc
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the camera features ! It's an excellent phone. I'm a Samsung girl
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera and long battery life
on June 14, 2021
Posted by: SeaSongJac
from Benton, IL
[This review was collected as part of a promotion.] Ever since I got the phone at the end of March, I have been super happy with it. The battery life is great, lasts all day with normal usage. I rarely have to charge it before the end of the day, unless I'm using it heavily. My old phone an S6 would die very quickly and I had to carry a battery pack. The old camera was also quite grainy, especially in low light. The new camera functions very well in low light with very little grain. There is also a lot of zoom options and it can take photos closer than my other one. I love how fast it is as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stellar all-day performance and gorgeous looks!
on June 14, 2021
Posted by: Jbullard
from California
Expertise:Expert
[This review was collected as part of a promotion.] Been using my S21 Ultra since late February; ordered the Samsung Store exclusive Phantom Brown and it was really worth the wait. The Brown semigloss finish along with the carbonfiber-like bezel around the camera group looks so good, it's a shame to put a case on it.
Coming form a Note10+ the oversized form factor was not an issue for me. Weight and feel are on point. I really love the fact that you can use a stand alone S-Pen, which works just the same as in my old Note10+.
I use my phone as a mobile office, so I'm constantly using data and making calls, and not once have I needed to plug in the charger before 10pm. No matter what I throw at it, it will keep going after hours with some 12-15%.
If you need device capable of becoming a mobile office, the S21 Ultra is the way to go. If stylus compatibility it's a must, the S21 Ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool
on June 14, 2021
Posted by: PlatypusPal
from Salt Lake City, Utah
Expertise:Intermediate
[This review was collected as part of a promotion.] It's a great device with many enhanced features and capabilities. With the 12 Gb Ram I can multi-task, but the device often gets warm or overheated. Still a great choice.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Good technology ruined by the interface
on June 14, 2021
Posted by: gogeta110
Expertise:Intermediate
I bought this 3 months ago, thinking it would be an amazing upgrade from a Pixel XL phone. But through the numerous iterations since my last Galaxy (an S4), Samsung has added a lot of problems with their proprietary software.
I can't rely on basic features such as call screening or visual voicemail, because the needless Samsung apps (Phone etc) do not work properly with Android or my carrier.
A "flagship" smartphone where you cannot use basic features with expected consistency, is not a phone I can recommend. I should have waited for the new Pixel or went with a OnePlus
I can't rely on basic features such as call screening or visual voicemail, because the needless Samsung apps (Phone etc) do not work properly with Android or my carrier.
A "flagship" smartphone where you cannot use basic features with expected consistency, is not a phone I can recommend. I should have waited for the new Pixel or went with a OnePlus
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
1
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 16, 2021
Hello gogeta110, thank you for sharing your experience with this phone. If I were in your position, I would be upset too. We would definitely like to look into this matter further for you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143423259
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143423259
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Has everything I need
on June 14, 2021
Posted by: TGC1
from Lakeview AR
Expertise:Intermediate
[This review was collected as part of a promotion.] I am busy trying to learn how to use all the features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on June 14, 2021
Posted by: Debbie
from Pueblo West, CO
Expertise:Intermediate
[This review was collected as part of a promotion.] I love this phone especially the camera! I've had this phone since 2-21 and it has not disappointed me. I really enjoy taking photos of the moon and I sure wish I would have had this phone when the comet was visible last year.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera, many features, Great battery life,
on June 14, 2021
Posted by: none
from Fredonia PA
Expertise:Intermediate
[This review was collected as part of a promotion.] We bought four of these for our whole family, about 4 months ago. It was a great deal, and i don't regret it. The camera is awesome, and takes excellent pics. The features are quite impressive for just about any type user. The battery life is amazing and I can get a day and a half easily without recharging. The feature of being able to write on the phone like a Samsung Note is a great bonus that I have used many times. I would recommend this phone to anyone. Awesome!! Keep up the great work!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US