Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Average customer rating
4.8
(5,004 Reviews)
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,662 out of
4,822)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Customer Rating
5
Excellent phone
on June 24, 2021
Posted by: Carmen
from New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] It is big enough to make it comfortable to write. Nice features and performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful phone with great battery
on June 24, 2021
Posted by: Luna3117
from Flint, Mi
Expertise:Expert
[This review was collected as part of a promotion.] I love this phone I am a heavy user and the battery lasts all day. The phone is the best phone I have ever used. The screen is bright and love using the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My favorite Galaxy to date
on June 23, 2021
Posted by: Issy78
from Lockport NY
Expertise:Intermediate
Love love love this phone! I just traded in my s10 for this phone. Let me tell you I'm not disappointed. Remember those times of not being able to see your screen outdoors in the sun? No issues here, Automatic adjustment. Picture quality is like nothing I've ever experienced before. I've only had this phone a few days now, so u haven't even began to touch what this thing can do. I'd say the one annoyance I had was no expandable memory. Booooooo we need more colors. My only 2 complaints so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
as bad as you expected
on June 23, 2021
Posted by: KalBorge
from Boston
Expertise:Expert
5g is, across the board, a massive letdown as I'm sure you've heard. its feature set is the same stuff it's always been, the cameras are nothing groundbreaking, sound is still nothing great either recording or playback. comes with an excessive amount of bloatware you have to uninstall lest you have random apps floating around for all of eternity. shopping for a case and screen protector has been a multi-week long nightmare of shipping charges because no one sells anything for this in stores yet and the buttons on the wrong side like to turn the volume to max when I sit down anywhere so heavens forbid I'm Bluetoothed to a speaker or even worse a soundbar, rip eardrums
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 24, 2021
Hello KalBorge, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Solid User Experience
on June 22, 2021
Posted by: Rrhyon
from Oceanside, CA
Expertise:Expert
[This review was collected as part of a promotion.] I've been using this phone for three months now, and overall my experience has been almost unanimously positive. (Nothing is perfect, right?)
Overall, my device's performance has been stellar:
- The Speed...amazing, I'm able to multi-task and swap between apps with near to zero delay (Full disclosure - sometimes it goes too fast, it must be my old age);
- The screen quality...amazing, it's Samsung, what more do you need;
- The battery life...extremely amazing! I sometimes will game heavily for 3-4 hours continuously, and only use maybe half of the juice;
- The Camera...great, the photos and videos taken are generally exceptional but at the same time I rarely feel like they are perfect, but I might just be a terrible photographer, so keep that in mind. Speaking of the camera, this phone is TOP heavy. So make sure you have a good grip towards the bottom of the phone, otherwise it may take a tumble;
- The Speed...amazing, I'm able to multi-task and swap between apps with near to zero delay (Full disclosure - sometimes it goes too fast, it must be my old age);
- The screen quality...amazing, it's Samsung, what more do you need;
- The battery life...extremely amazing! I sometimes will game heavily for 3-4 hours continuously, and only use maybe half of the juice;
- The Camera...great, the photos and videos taken are generally exceptional but at the same time I rarely feel like they are perfect, but I might just be a terrible photographer, so keep that in mind. Speaking of the camera, this phone is TOP heavy. So make sure you have a good grip towards the bottom of the phone, otherwise it may take a tumble;
- The S-Pen (to me) works just as good here as it did on the note series, minus a few features, and the in-screen fingerprint sensor still works great, even with a screen protector.
My only complaint would be the lack of expandable storage potential. I can make 128Gb works, but I'd rather store my clutter on an SD card rather than internal storage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!!!!
on June 22, 2021
Posted by: Adan
from Cibolo, Tx
Expertise:Intermediate
Coming from the s10+ to s21 ultra was the best upgrade I've ever done.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S21 Ultra was a great choice
on June 22, 2021
Posted by: Luemas
from Chicago
Expertise:Intermediate
Glad I got this phone was an upgrade it runs so fast and I've barely had any issues with it said thankfully no battery life issues
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever had
on June 22, 2021
Posted by: Arnie
from Southampton Pennsylvania
Expertise:Intermediate
[This review was collected as part of a promotion.] Impressive no words to describe
My phone battery last all day, screen is great and the processor is very fast
My phone battery last all day, screen is great and the processor is very fast
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US