Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Average customer rating
4.8
(5,004 Reviews)
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,662 out of
4,822)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Customer Rating
5
Love it, Love it
on June 27, 2021
Posted by: Katsraiders
from Sacramento, Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this when it was first released & I love it. I am still working on all the features but so far its awesome. I LOVE the video & being able to snap my photos off it. It saves me so much time instead of trying to snap just the right pic while I am recording. Cameras awesome & photo editing. I ONLY use Samsung & this phone is proof why....
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Feature
on June 27, 2021
Posted by: Tangerine
from Columbia
Expertise:Expert
[This review was collected as part of a promotion.] I love this phone there so many features still trying to learn. It's been a wonderful purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on June 26, 2021
Posted by: Luvsamsungproducts
from Fremont Nebraska
[This review was collected as part of a promotion.] I bought this phone a little over a month ago and the pictures turn out so better then on my old device it's really nice
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Smartphone on the Market... Battery life :/
on June 26, 2021
Posted by: The Real Admin
from Arizona
Expertise:Expert
[This review was collected as part of a promotion.] I preorederd this phone after owning the Galaxy Note 20 Ultra for only a few months. This phone beats that phone in most areas. The zoomed photos are better, the ergonomics are better, phone feels great in the hand without a case, less slippery than the other phone, and battery life is a tiny bit better. Of course since this isn't a note it doesn't have the S pen slot, but the case is not too bad. I have to take away 2 stars because I wish the buttons were on the left like they used to be. Now it is a bit awkward to grab the stylus from the left side of the phone, since I am right handed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone works great
on June 26, 2021
Posted by: Julea
from Albuquerque, NM
Expertise:Expert
Love the cameras and can really tell the difference with the display and it's variable refresh rate. This phone is blazing fast. Wish Samsung didn't remove MST, but other than that, this phone is about as close to perfect as you can get.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Missing oxygen and pulse sensors, a great loss!
on June 25, 2021
Posted by: Jimmy
from Seattle
Expertise:Expert
I have been a loyal and exclusive user of Samsung phones since Galaxy S3. My most recent Samsung phone was a Note 9. All the recent phone models had oxygen and pulse sensors. These hardware quietly disappeared in this otherwise state-of-the-art android phone. It's a huge loss and disappointment. Compared to the Note series, the S pen is larger and easier to use, but harder to store, probably easier to lose.
Features
3
Performance
4
Design
3
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 30, 2021
Hello Jimmy, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but...
on June 25, 2021
Posted by: Melissa
from Alabama
Expertise:Intermediate
[This review was collected as part of a promotion.] I have started having problems with making/receiving calls. I can hear person talking but they can not hear me. The problem seems to be getting worse. To correct it, I have to restart my phone every time it happens. I did a search and I am not only person having this problem. The features on phone are great and I love how my photos turn out. If Samsung would fix the calling problem I would give it a 5 star. In case of an emergency, this could be a huge problem for me (and others with same phone issue) if I call 911 and they can't hear me and I have to hang up/restart my phone.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful upgrade!!
on June 25, 2021
Posted by: Melz
from Dayton, Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had the Samsung S21 Ultra a couple months now. Best up grade ever. The phones camera features are amazing. I was even able to do multiple videos to make a 5 minute movie for sociology class final project. I was amazed how it made my life easier. The battery lasts all day of my 12 hour shift. When I clock out from work, my phone battery has only dropped to 75%. I love that as I have a distance to drive home and feel safe with a phone that the battery lasts.
The speed is great too.
The speed is great too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US