Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Average customer rating
4.8
(5,004 Reviews)
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,662 out of
4,822)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Customer Rating
5
Best Samsung Galaxy, yet!
on July 2, 2021
Posted by: Lamichel
from Seattle, WA
I am one of those folks that tends to take sometime to upgrade things. But I have been a long-time Samsung follower since my first Samsung smart phone from 2011. I have been holding on to my Samsung S9+ for years and realized that it was time to upgrade. Typically Samsung comes out with new devices, often. So I waited but when I saw the S21 Ultra, I knew I has to make a move.
So far, I love it! Like most quality Samsung model classes; the ultra feels great in my hand... though it took me awhile to get used to the screen being where the finger lock is and the giant fly eye cameras in the back. But once I got used to the feel, I have found that I am excited about using the phone, again. And taking lots of pictures!
The pictures are amazing! And the apps, as of now, run smoothly. It's much easier to play games on it, too. If you are looking for something new and of quality, this has to be the best camera phone in the market.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 9, 2021
Hello Lamichel, thank you for taking time out of your day to leave us this positive review. We appreciate you being part of the Samsung family. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Overall pretty solid
on June 30, 2021
Posted by: Ngoh10
Expertise:Expert
Went from a OnePlus 8 Pro to the S21 ultra, overall I'm happy with the performance and screen. The battery life was a little worse than I expected but overall still very good. It has a weird quirk where when the phone is "moving" basically while you're walking, it will try to keep the cameras from moving so you don't hear it rattle. This in turn causes the battery to drain. If this was fixed then I'd be extremely happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 9, 2021
Hello Ngoh10, thanks for the feedback! I hear what you're saying. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
love the cameras
on June 30, 2021
Posted by: kina bina
from north carolina
[This review was collected as part of a promotion.] bought this a little more than 3-4 months ago and I'm still learning things about this phone . love the sleekness ,easy to access apps with biometrics entry , overall great product.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 9, 2021
Hello kina bina, thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out. It is a pleasure to have you as part of the Samsung family. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in the world!!
on June 30, 2021
Posted by: Jared
from Gillette, WY
Expertise:Expert
I have had this phone since it came out and would be lost without it. I literally use it for everything and it never leaves my hand. This phone is fast and powerful enough for me to do anything I need.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 9, 2021
Hello Jared, that's great to hear! Thank you for choosing Samsung. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
One Great Phone
on June 30, 2021
Posted by: Seb471
from Los Angeles, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from a Samsung Galaxy S10 to this and I love it. The screen is bigger and the phone is faster. It has a great battery life and options to help you save battery. The camera is great, you can film in 4k, even 8k.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera!!!
on June 30, 2021
Posted by: Scoop003
from Eugene, OR
Expertise:Expert
I bought this at launch, because I read reviews from tech sites talking about the camera, and I knew it had the newer 5G modem in it. And it does not disappoint. With the original telephoto lens on the note 20, there was a lot of shakiness when zoomed in past 30x. On the s21 ultra, I can zoom in all the way, and while there is some instability, which is to be expected being zoomed in so far, the AI assisted balancing works a lot better for getting those zoomed in photos at a clear resolution. I have not been disappointed with the camera at all. And the 5G improvements made in the modem are extremely noticeable. Much better reception with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera
on June 30, 2021
Posted by: Radiah
from Aurora Colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had for a couple months and love all features. I also purchased the pen which is awesome. Can't go wrong with the Ultra 21.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!!!
on June 29, 2021
Posted by: GarBear
from Gridley, CA
Expertise:Intermediate
Switched to this phone after the LG Velvet failed all my expectations. Love everything about this phone. Beyond happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US