Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Average customer rating
4.8 out of 5
4.8
(5,004 Reviews)
Open Ratings Snapshot
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product. 
(
4,662 out of 4,822
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Customer Rating
5 out of 5
5
Solid phone
on September 1, 2021
Posted by: Thelaughingman13
from Manassas, VA
Expertise:Intermediate
[This review was collected as part of a promotion.] I lost it in the lazy river at Universal Orlando and got it back from the lost and found 4 hours later and not only did it still work, the battery was still half full.
Probably the sturdiest phone I've ever owned, I'm super clumsy so I drop it all the time, and not a crack in it yet
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great battery life lol
on September 1, 2021
Posted by: Synz
from Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had mine for about 4 months, the best part is the battery, jk.... I don't know how the screen has managed to crack, even in a case. However, I love the cameras, picture quality is amazing. Would definitely recommend.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever owned!
on September 1, 2021
Posted by: Mec Mec
from Marietta, GEORGIA
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this phone June 2021 just to replace my old LG g7 that was low in storage and speed. I am SO glad I upgraded to a Samsung Galaxy. From the storage capacity to the speed to the innovative features to the top tier camera, I couldn't ask for a better phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone!
on September 1, 2021
Posted by: Lanie3
from Alton, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] My mom bought me this phone as a gift and I've been in love with it. The camera quality is awesome, the speakers are nice and loud for when I watch videos. Spacious screen and the battery can last me all day depending on what I'm doing. Hands down the best galaxy phone I've ever gotten.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 1, 2021
Posted by: Mike C
from Detroit, MI
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone since march and I absolutey love it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone!
on September 1, 2021
Posted by: Chaparra
from Seattle, wa
Expertise:Expert
[This review was collected as part of a promotion.] I have been a long time fan of Samsung products and this phone lives up to the standard of quality they have always had. My only complaint is the price.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overpriced
on September 1, 2021
Posted by: HSS1
from Sacramento
Expertise:Expert
[This review was collected as part of a promotion.] Phone has great features on paper, but functionality is not great. Phone tends to freeze and close apps on the fly.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
You can't go wrong really
on September 1, 2021
Posted by: Chris
from Sacramento
Expertise:Intermediate
[This review was collected as part of a promotion.] Whether you are a heavy or casual user, there is something for you with this phone. I consume above average media with online gaming and streaming and this thing handles it with ease. Doesn't get hot and performance keeps up. Camera is amazing with up to 100x zoom if you wanted to (Its helped me read signs that I couldn't see otherwise lol). The only thing I didn't anticipate was how big it was, but I have smaller hands and they have one-handed mode to help with this.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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