Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Average customer rating
4.8
(5,004 Reviews)
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,662 out of
4,822)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Customer Rating
5
Does everything and more
on September 1, 2021
Posted by: kwt1966
from Houston, TX
Expertise:Expert
[This review was collected as part of a promotion.] I am so glad I upgraded from the Note 9, which I loved, but the Ultra 21 is even better. I use the stylist pen from my old Note 3 and the Ultra 21 does the same features as a Note.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for gaming ans networking
on September 1, 2021
Posted by: Neraj89
from Piscataway, NJ
Expertise:Expert
[This review was collected as part of a promotion.] I've always been a galaxy note user, this phone is a great feel that makes me feel like I am using a galaxy device.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera, great features
on September 1, 2021
Posted by: Sillygirl
from Alliance, Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I switched back to Samsung after using Pixels for a few years and am really happy I made the switch back. I love my phone. The pictures are the absolute best. The only 2 things I can say this phone lacks is the aux port. I don't understand why they would take that away and the screen scratches super easy. A little bit disappointed about that one. I think Apple has an awesome screen that can be dropped and you don't have to stress about it.
The battery is great on this phone. Happy about that! Not sure how it would hold up in water but i did get a warni g one day that told me to let it dry before I attempted to charge it. That was cool as I was at the pool, so it must have gotten splashed by one of the kids. Overall, I love the phone.
The battery is great on this phone. Happy about that! Not sure how it would hold up in water but i did get a warni g one day that told me to let it dry before I attempted to charge it. That was cool as I was at the pool, so it must have gotten splashed by one of the kids. Overall, I love the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Battery is Awesome
on September 1, 2021
Posted by: Snowierrouge315
from Hot Springs, VA
Expertise:Expert
[This review was collected as part of a promotion.] The battery outlasts me everyday and in the time I've had this phone it's only went dead two times. I love the camera the camera, the 100x zoom is awesome !!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S21 Ultra 5G 128GB (T-Mobile)
on September 1, 2021
Posted by: Maxiu
from Chicago, IL
Expertise:Expert
[This review was collected as part of a promotion.] Amazing phone! Very fast, smooth design, camera works well. Very responsive to my touch and biometrics.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy S21-ultra
on September 1, 2021
Posted by: Bee Jack
from Port st lucie
Expertise:Expert
[This review was collected as part of a promotion.] Terrible experience with this phone had problems with calls constantly dropping, constantly contacts not being able to call. Had the phone sent in three times for repair to no avail. Definitely love Samsung pho es but this was the worst experience I ever had with them. Definitely will not get this phone again.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 28, 2021
Hello Bee Jack, thank you for reaching out. I can see how hard you've tried to get this resolved. We would definitely like to look further into this matter. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143744923
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143744923
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
The No Compromise Phone
on September 1, 2021
Posted by: Sooner Mike
from New Jersey
Expertise:Expert
[This review was collected as part of a promotion.] I've had the S21 Ultra since it launched and love it. I've been using the Google Pixel phones. The software is great! The hardware is amazing! You can't beat this phone. I also love the camera. I also bought the galaxy Watch 3 and galaxy buds with the Ultra. I love love all 3
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 28, 2021
Hello Sooner Mike, that's great to hear! Thank you for choosing Samsung. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on September 1, 2021
Posted by: Webshopper
[This review was collected as part of a promotion.] I bought my device a month ago and i am so happy i did
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US