Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Average customer rating
4.8
(5,004 Reviews)
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,662 out of
4,822)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Customer Rating
5
Easy and Fast
on September 1, 2021
Posted by: CaseyJr
from Davenport FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had mine for almost a year, or so. Bought it as soon as it was available. Like having a complete computer in your hands. And the pictures are AWESOME.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone.
on September 1, 2021
Posted by: Lynn
from Dover, DE
Expertise:Intermediate
[This review was collected as part of a promotion.] Had for a few months now. Love everything. Just wish Sansung offered more colorful cases that included s pen storage. Black case is boring.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera is great
on September 1, 2021
Posted by: Mattyboo
from DC
Expertise:Expert
[This review was collected as part of a promotion.] I really like this phone, but the weight from the camera makes it feel clunky and unbalanced while in your hand. The phone is lightning fast though and call quality is great. Too many great features to list.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 1, 2021
Posted by: Tjc83
from Georgetown, ky
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this for a month or 2 and it's been great. The videos you shoot look great as well as the photos you take. The monster zoom in this camera setup has come in very handy several times already. I like the fact that the phone has some heft so it feels sturdy and even with a case in it, it doesn't feel bulky. Although it doesn't come with an s pen, which i used all the time on my note 9, you can get an s pen to use with the device. Had all the s pen apps my note did and that's always been very handy. All in all, a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast!
on September 1, 2021
Posted by: JessicaP
from Coralville, IA
Expertise:Intermediate
[This review was collected as part of a promotion.] Definitely the best phone I've ever had! Battery lasts all day + night, and charging is super fast. Even faster than they advertise. I haven't had any issues with the phone at all. I only wish it came in more colors! The camera app is awesome! I don't use most features, but would like to change that. One new feature I love is the blemish eraser tool. Works really, really well!! Picture quality is everything they say it is. Surpasses iPhone for sure.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S21 great screen easy to use
on September 1, 2021
Posted by: Jond
from North Carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] I was switching from a goodgle pixel 5 what an upgrade. Love this phone.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung I've owned
on September 1, 2021
Posted by: Teachertechguy
from New Jersey
Expertise:Expert
[This review was collected as part of a promotion.] I have been a Note owner since the 2nd one came out. I've owned the Note 2, 3, 5, 8, 9, and 10. I am someone who is not bothered by larger screens and prefer them over smaller phones. I do miss the convenience of having a stylus whenever I wanted but that can be easily fixed with the cover and S-Pen combo.
Pros-
1. Performance-- this phone is super fast. The processing power and the 5g capabilities means this phone rarely hiccups and performs consistently well.
2. Screen size-- As I indicated earlier, I love big phones because it provides a better media consumption experience and is better for online gaming.
3. The screen quality-- 120hz display makes everything look much better. The animations, the videos, scrolling through social media and playing games look so good on this phone. The screen gets bright as well so I am able to use it in direct sunlight.
4. The cameras-- I have never taken better videos or picture on this phone. The 100x zoom is amazing and everyone I have shown are amazed. I have been able to take pictures that I would never have been able to do on any other phone. My kids love using that feature as well.
The videos are great as well. I am honestly impressed with the audio and clarity. The stability of the video is great and when walking or running, the video does better compared to the previous Notes that I've owned.
5. Battery-- I can get a full days use from the phone with battery to spare. I'm answering emails, watching videos, playing some more powerful mobile games, play game pass on it, and browsing websites. The phone doesn't get hot and performance does not slow down. It charges faster with the cable but wireless charging is still quick.
1. Performance-- this phone is super fast. The processing power and the 5g capabilities means this phone rarely hiccups and performs consistently well.
2. Screen size-- As I indicated earlier, I love big phones because it provides a better media consumption experience and is better for online gaming.
3. The screen quality-- 120hz display makes everything look much better. The animations, the videos, scrolling through social media and playing games look so good on this phone. The screen gets bright as well so I am able to use it in direct sunlight.
4. The cameras-- I have never taken better videos or picture on this phone. The 100x zoom is amazing and everyone I have shown are amazed. I have been able to take pictures that I would never have been able to do on any other phone. My kids love using that feature as well.
The videos are great as well. I am honestly impressed with the audio and clarity. The stability of the video is great and when walking or running, the video does better compared to the previous Notes that I've owned.
5. Battery-- I can get a full days use from the phone with battery to spare. I'm answering emails, watching videos, playing some more powerful mobile games, play game pass on it, and browsing websites. The phone doesn't get hot and performance does not slow down. It charges faster with the cable but wireless charging is still quick.
Cons-- (from what other people have said. I don't have any cons)
1. Size of the device-- this phone is big. As I said earlier, I love the size of the phone but I often hear that this is too big for them.
2. Curved edges-- Some people don't feel comfortable with the sides of their phone being a screen. They are concerned with the durability aspect (especially putting on screen protectors. I found my preferred protectors but they are relatively easy to put in and are durable.
1. Size of the device-- this phone is big. As I said earlier, I love the size of the phone but I often hear that this is too big for them.
2. Curved edges-- Some people don't feel comfortable with the sides of their phone being a screen. They are concerned with the durability aspect (especially putting on screen protectors. I found my preferred protectors but they are relatively easy to put in and are durable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone!
on September 1, 2021
Posted by: MrPain
from Durango, CO
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a month ago because I needed a new phone and couldn't be more happy! The camera is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US