Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Average customer rating
4.8
(5,004 Reviews)
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,662 out of
4,822)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Customer Rating
5
Easy of use and a great camera
on September 1, 2021
Posted by: JT S21 Ultra
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] i have had it for month and every day i discover a new trick, slow taking photo and single shot are my favourites
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phones
on September 1, 2021
Posted by: Pawe22
from New York
Expertise:Intermediate
[This review was collected as part of a promotion.] Am so happy use these phone. I like use office 365.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 1, 2021
Posted by: ORNURSEMAMA
from Michigab
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone for the camera quality and haven't been disappointed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 1, 2021
Posted by: Nesbart
from Frisco Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgraded from note 8. Have always only had Samsung products. This is a great phone! Couldn't be happier!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on September 1, 2021
Posted by: Zoelockerang
from Stillwater, OK
Expertise:Intermediate
[This review was collected as part of a promotion.] Easy to use. Big enough for old eyes but still fits in pocket. Keyboard is easy to use for big fingers. Overall, I like the phone a lot.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Glad I switched!
on September 1, 2021
Posted by: Brentos
from Cincinnati, Oh
Expertise:Beginner
[This review was collected as part of a promotion.] I've been an apple user as long as I've had a phone, so i was reluctant to change to a Samsung device, not knowing what to expect. 5 Months later, I'm so glad for the change--I mostly use my phone for the camera (getting videos of my kids) and the quality is far superior than anything on an apple device. The learning curve was also not as bad as expecting, I was up and running in no time! Highly recommend!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone!!!
on September 1, 2021
Posted by: Motherofmany
from South carolina
[This review was collected as part of a promotion.] I have had this phone a month. I LOVE the camera, just when you think they can not make a phone any better!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone
on September 1, 2021
Posted by: Retta
from Marylahnd
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone when I traded my Note, I love the phone for first few months and it went downhill over the month. It started to freeze up and I had to restart often
I would recommend this to a friend!
Features
3
Performance
2
Design
4
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 23, 2021
Hello Retta, thank you for reaching out. I understand how difficult this must be for you. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001416/) to an article that will help you troubleshoot the phone freezing. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143730469
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143730469
^Elizabeth
Written by a customer while visiting Samsung US