Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Average customer rating
4.8
(5,004 Reviews)
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,662 out of
4,822)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Verizon)
Customer Rating
5
Very Fast With Amazing Camera
on September 2, 2021
Posted by: Natedogg
from Fort Mill
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone 3 months ago and have had no problems amazing camera, and the zoom is insane
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really Great Phone!
on September 2, 2021
Posted by: MESS
from Belton, SC
Expertise:Intermediate
[This review was collected as part of a promotion.] I have now purchased two Galaxy S21 Ultra devices. There's really not another device comparable, in my opinion. Even so, I still remain a fan of the fingerprint sensor being on the back of the phone, rather than the under display one that Samsung has been using for a while now. Another con for this phone is the lack of S-pen integration; yes, the phone is compatible with the S pen but requires one to purchase an extra case if one specifically wants to have it with the phone. The cases aren't much larger, but it still adds to the overall bulkiness to an already large device. Now, even with the aforementioned downsides, I still find the smartphone worthy of receiving five stars. Five-star qualities of the S21 Ultra include: 1) Good battery size/life; 2) decent RAM/memory, even with the smaller GB choice; 3) great integration with other Samsung devices (if you use a watch, tablet, etc.); and finally, the best for last...4) the great quality of the camera! The camera is far superior in comparison to pretty much any other smart device out there. The use of the camera's "Pro" setting has allowed me to capture many awesome pictures, including very detailed ones of the night sky and the stars. The camera also, even on its regular mode, has allowed me to capture extremely detailed pictures with its 100x zoom capability! Also worth mentioning is the option to use the 108 megapixel photo setting... And there's a multitude of other camera/video settings and features as well. I love this phone and would definitely recommend it!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sewnior Adult Pastor and Matenance Supr.
on September 2, 2021
Posted by: Dean O
from Decatur, IL.
[This review was collected as part of a promotion.] I bought these phones in July of this year . I belive all users are content/
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
OK
on September 2, 2021
Posted by: Andy
from Houston, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this 5 months ago. The general look of the phone device is sleek and elegant. But for the exorbitant price it did not even come with ANY charger; a separate USB-C type charger had to be purchased. It does not have a head phone jack so have to pay Extra for the Wireless buds or headphones. The Contacts Alphabetical search feature on the right edge is tiny and inaccessible to touch; The Back Space button on the Keyboard is not sensitive or freezes. Videos cannot be controlled if played directly from the Gallery folder; Unable to attach larger Video files to texts unless trimmed which compromises quality and length. Not sure if I can transfer video files over blue-tooth. I stream HBO, which sometimes takes a while to load or keeps buffering and refreshes. Sometimes I have noticed that the calls go directly to the Voicemail when surfing the web. The Voice Mail box has limited capacity. Battery usage is average thus far, but obviously drains much faster with usage of Camera, play videos etc. I loaded only 3 Apps active on the phone other than the routine browser Apps. I have not used all the phone features as yet, as I focus on the regularly used ones. Camera is good as can be expected with higher pixels. I am yet to test it on outdoor travel photography. I miss the S-Pen feature from the Note device which I can use to highlight and read and capture the notes. (The finger touch highlight feature works on some websites). As an environmentally conscious person, I DONOT like that this battery cannot be replaced which probably means I have to discard the phone when the battery is dead. I hope phones are made rugged, modular so easy to upgrade and built to last.
Features
3
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Note is better
on September 2, 2021
Posted by: Sonia Blade
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] I bought the phone because of the camera and took a chance on the space which isn't much. I hate that they took the micro SD card slot away and you cna buy a pin like the note but the case is big. So Im going back to the note. Applications and features seem better on the note.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Gear phone
on September 2, 2021
Posted by: NA11
from Denver Colorado
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone because they were out of the s21 and I fell in love with this phone s21 ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on September 2, 2021
Posted by: Wolf0380
from Sparta nj
Expertise:Intermediate
Ordered the phone over a month ago and has not yet worked been to plenty of service places and no one can get it to work
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
There are so many application that I use all the t
on September 2, 2021
Posted by: Radekay
from Las vegas nv
Expertise:Beginner
[This review was collected as part of a promotion.] Purchased 5 months ago. I'm impressive photos taking
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US