Customer Reviews for Thor Kitchen - 30 in. Wide 4 Burner Built-In Gas Cooktop - Stainless Steel
Customer Rating
5
Excellent cooktop
on December 20, 2021
Posted by: clams
from San Diego
[This review was collected as part of a promotion.] We just received our new Thor 36" cooktop. It was shipped promptly, very well packaged. Unboxing was quick. The removal of our old cooktop and installation of the new Thor cooktop was easy and only took about an hour. We love the large cast iron grills and quality METAL control knobs. The unit lit right off. Now the family fights over who gets to use it :>)
I would recommend this to a friend!
Response from Thor KitchenBy THOR Kitchen Customer Service - TJ, Customer Service, December 21, 2021
Hi there, thanks for leaving such an awesome review! We appreciate you choosing THOR Kitchen and the team is delighted to hear that you are enjoying your new gas cooktop. Cheers!
[This review was collected as part of a promotion.] I love the look of it. Look forward to many years of use
I would recommend this to a friend!
Response from Thor KitchenBy THOR Kitchen Customer Service - TJ, Customer Service, December 21, 2021
Hi there, thanks for leaving such an awesome review! We appreciate you choosing THOR Kitchen and the team is delighted to hear that you are enjoying your new gas cooktop. Cheers!
[This review was collected as part of a promotion.] For the money, this is a nice cooktop. Unfortunately I have two issues. During installation we discovered two burners did not work. No LED no igniter. I was frustrated so I decided to remove the cover that holds the control knobs. Three screws in each cover. Found that the plug in wire harness was not connected on two control knobs. If I was not pretty handy this would have been a big issue. THOR needs to step up their QC. The other issue is that there is not a burner with a simmer setting. The low settings are still to hot. Maybe we will get used to this.
I would recommend this to a friend!
Response from Thor KitchenBy THOR Kitchen Customer Service - TJ, Customer Service, December 21, 2021
Hi there, thanks for leaving an honest review and sharing your photos! Your points are noted and valued as they help us make the necessary improvements. Cheers!
[This review was collected as part of a promotion.] I love this stove top and the way the knobs light up
I would recommend this to a friend!
Response from Thor KitchenBy THOR Kitchen Customer Service - TJ, Customer Service, December 6, 2021
Hi there, thanks for leaving such an awesome review! We appreciate you choosing THOR Kitchen and the team is delighted to hear that you are enjoying your new gas cooktop. Cheers!
[This review was collected as part of a promotion.] Better than expected. The quality of the unit is amazing.
I would recommend this to a friend!
Response from Thor KitchenBy THOR Kitchen Customer Service - TJ, Customer Service, November 1, 2021
Hi there, thanks for leaving such an awesome review! We appreciate you choosing THOR Kitchen and the team is delighted to hear that you are enjoying your new gas cooktop. Cheers!
[This review was collected as part of a promotion.] Happy with the cook top, converted to propane with the provided regulator and gas valve instructions. Installation was a breeze, but would have been good if there was a counter cut out template. Wonderful product, looking forward to years of use.
I would recommend this to a friend!
Response from Thor KitchenBy THOR Kitchen Customer Service - TJ, Customer Service, October 27, 2021
Hi there, thanks for leaving such a wonderful review and sharing your photo! Your points are noted and valued as they help us make the necessary improvements. Cheers!
We love our cooktop!! I only have one issue - the decals for the knobs have worn off after 9 months of use and cleaning. Is this something that can be redone? Are there labels that can purchased?
[This review was collected as part of a promotion.] Just installed and the burners that I have used so far give extra high and extra low gas flow just as I needed it.
I would recommend this to a friend!
Response from Thor KitchenBy THOR Kitchen Customer Service - TJ, Customer Service, September 13, 2021
Hi there, thanks for leaving such an awesome review! We appreciate you choosing THOR Kitchen and the team is delighted to hear that you are enjoying your new cooktop. Cheers!