Hello Mikeedf51.
Thank you for your feedback. We glad to hear you have enjoyed the convenience of the bucket feature, but we are sorry to hear about the recent drop in pressure and leaking. Issues like this are often related to connections or seals, so we recommend first checking that all hose fittings and attachments are securely tightened and that the O-rings are in place and not worn or damaged, as a small air or water leak can reduce pressure significantly. If you are using the bucket setup, make sure the intake hose and filter are fully submerged and free of debris, as any restriction can impact water flow. It is also helpful to inspect the spray wand and nozzle for clogs and ensure the correct nozzle is being used, since buildup can affect performance. If the unit is still leaking or pressure remains low after these checks, there may be a worn internal seal or hose that needs replacement. Since you have had the unit for a few seasons, normal wear can occur over time. We understand the difficulty reaching support and recommend trying again or using alternative contact options either chat on (www.greenworkstools.com) or trying our FAQ under the product as they can help with parts or next steps. We appreciate you taking the time to share your experience and hope you are able to get back to full performance soon.