Customer Reviews for Thor Kitchen - 30 in. Wide 4 burner 4.2 cu. ft.Slide-In Professional Gas Range in Liquid Propane - Stainless Steel
Customer Rating
5
Great burner setup, impressed with oven heat
on February 2, 2025
Posted by: Chels
from Alberta, Canada
Have been using for a week. Have accidentally left the convection fan on overnight but otherwise it's great, really like not having a touch screen. Oven works well and keeps temperature. the hot burners are in the front and the simmer and small burner in the back.
Recently purchased THOR appliances for my new dream kitchen, and this range is far beyond my expectations! Its many features and capacity fits perfectly into my lifestyle, it looks beautiful in my kitchen. I could not be more pleased!
We bought our beautiful range at the end of November, it's now 1 month later and it's still not working. As we were doing the conditioning process and heating the oven, the light bulb made a popping sound and went out. The temperature was also 100F short of where we would set it at. Wrote in for service repair, guy came out, had to order 2 new thermostats and didn't bring the bulb with him so he first repair attempt was null. He came back out about 1.5 weeks later, replaced both thermostats, had to leave twice for parts, bought 2 new bulbs, tried 1, the first one popped. Tried another, why? (Knowing that already two had previously popped and went out!). That 2nd one went out too. Now he needs to order a new something or other and come back out again. He leaves, about 1 hour later, we hear the oven kick on by itself...that's scary. So now we have to have it unplugged and gas line off to avoid out house ya know...exploding. still waiting on part to come. Wish me luck. We've had to buy several appliances this year, all from different manufacturers (maytag washer, fridgedaire fridge and all arrived not working or broken) so I think it's just the state of our manufacturers now?? I did reach out to thor about this issue of course and they said as long as the appliance is deemed repairable, there's nothing they can do other than keep repairing it. So what happens when our warranty expires and it's still breaking??? Not looking forward to that!
I loved this oven for the first few years. But I'm slowly rebuilding it and it's roughly 5-6 yrs old. I have replaced the thermostat. Which required taking the side of the oven off to feed the temp probe. Both igniters have broken and burner electrode. Now I'm replacing the main burner assy because it's warped. I have put more into this oven than I paid for it. I have had cheaper ovens last longer. And also the burner knobs are all pealing