Customer reviews from snowjoe.com
Snow Joe - Cordless Snow Shovel Kit - Blue & Black
Average customer rating
3.2
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
9
4 Stars
0
3 Stars
3
2 Stars
2
1 Star
6
Customer Reviews for Snow Joe - Cordless Snow Shovel Kit - Blue & Black
Customer Rating
5
Love it!
on February 20, 2021
Posted by: WuzRob
from Yonkers NY
I use this more than my Toro Power clear and my large Ariens blower that always requires work to get it started!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Works great after I got it assembled
on January 14, 2022
Posted by: BrianT
from Midland, MI
There was too much wire in the handle to assemble per the instructions. I had to take the handle off of the base unit and assemble it before reattaching it to the base unit. The wiring will fit in the base but not the handle.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Great Shovel Great Price
on February 3, 2022
Posted by: Great Shovel Great Price
from Connecticut
I bought the 4 amp base version of the Snow Joe Cordless Snow Shovel. It works very well through a couple of storms. When I use this on 6-inch moderately heavy snow, it does a good job at moving the snow and clear what I need it to clear.
To be clear, this is not a heavy-duty snow blower and it's not a super-duty battery system. However, this shovel exceeded my reasonable expectations and, if there's a downside, it is only that the standard battery charger takes too long to charge it up.
I would buy this Snow Joe Snow Shovel again as a gift. I recommend this in the 4 Ah version, as this battery meets the needs for the light duty the shovel is designed for. Great purchase.
Written by a customer while visiting snowjoe.com
Customer Rating
1
What a disappointment!
on February 5, 2022
Posted by: BDH0303
I used the cordless shovel three times in snow 4 inches deep or less before it completely shut down. I'm disappointed as I've had good luck with SunJoe products. I guess that Joe prefers summer over winter.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, April 5, 2022
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Sunday from 8 am to 8 pm EST,) You can also send us an email via Help@snowjoe.com
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
2
battery
on March 9, 2022
Posted by: coolhand
from east meadow ny
battery dies in about an hour and took almost 4 to recharge. good not do my whole property with this battery after an overnight snow of 6 inches or more
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, April 4, 2022
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1
piece of crap
on March 1, 2023
Posted by: stephlap
from canada
After 3 months my shovel dont start anymore just nothing,dead.
Written by a customer while visiting snowjoe.com
Customer Rating
3
I looked like a Snowman! Needs redesign!
on January 31, 2022
Posted by: Joe Homeowner
from Connecticut
I purchased this online because I was looking for something light & small to clear the deck off. I was also thinking it would be good for the front steps & walkway. Whoever designed the way the chute blows snow definitely did not put much thought into it. Unless there is absolutely no wind blowing, you will probably get 80% of all the snow you are trying to remove..to blow up in the air & right back on top of you. I looked like a snowman after using it for about 2 min & tried adjusting the angle & direction while using it. The videos make it look like the snow does not get on you, but that is not the case. I was considering just throwing it away. All it needs is some type of a lip at the top of the chute to redirect the snow from going straight up in the air. I used a leftover piece of a 4"x4" pvc hollow fence post. I cut 2 flat sides off and was left with a 4"x 4" angle piece. I attached it to the inside of the chute full width with self tapping screws. Once I used it, all the snow now blew in front of me. I realized I did not need a full 4" extension, so I cut 2 more inches off the angle piece so the snow hits a 4"x2" pvc angle. It works fine now. If I had the materials handy, I might have just used a piece of 4" pvc pipe & cut it in half & attached a piece full width 13" long across the top of the chute so the snow would just roll off it in front of the machine smoother. Either way, if you don't attach something to the top of the chute...plan on looking like a snowman if you run this for more than 2 minutes.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, April 5, 2022
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Sunday from 8 am to 8 pm EST,) You can also send us an email via Help@snowjoe.com
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Posted by: MMMc
from Westchester, NY
Verified Purchase:Yes
An amazing little light machine. Works through snow easily and so easy to handle. I love that I done have to bother with a cord. The only complaint is that there is no directional cover...that would make it even more wonderful. I cleaned my walk and driveway, as well as my neighbors walks but I was totally covered in snow when I finished. A screen cover that directs the snow away from you would be a great addition to this product.
Written by a customer while visiting snowjoe.com