Customer reviews from snowjoe.com
Snow Joe - iON+ 24VBAT EcoSharp Lithium-Ion Battery | 24-Volt | 4.0-Ah
Average customer rating
4.4
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
12
4 Stars
4
3 Stars
0
2 Stars
2
1 Star
0
Customer Reviews for Snow Joe - iON+ 24VBAT EcoSharp Lithium-Ion Battery | 24-Volt | 4.0-Ah
Customer Rating
5
Lasting charge
on July 22, 2026
Posted by: Bill Cassidy
They keep their charge well after 20 minutes of use.
Written by a customer while visiting snowjoe.com
Customer Rating
2
Battery Bitterness
on December 28, 2025
Posted by: JanB
from Appleton WI
I am going on my third year with my Snow Joe snow blower. Up until this year the batteries worked perfect, then nothing. No charge, won't charge, not a darn thing. I bought replacement batteries which where supposed to be compatible with my unit, but due to the piece of plastic in the battery compartment, the batteries won't slide down all the way, therefore, will not engage. Looking at all the replacement batteries, including the SJ brand, I have not found any with the slot that will work! yet that will work!
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, January 2, 2026
Dear Valued Customer,
Thank you for providing detailed feedback regarding your Snow Joe snow blower. We sincerely apologize for the frustration you’ve experienced with the batteries, and we understand how disappointing this situation must be after three years of reliable use.
We received your call today, and one of our team members will be assisting you regarding the battery issue. Please rest assured that your concern is being reviewed carefully.
Once again, we sincerely apologize for the inconvenience and truly appreciate your patience and understanding as we work to address this matter.
Thank you for providing detailed feedback regarding your Snow Joe snow blower. We sincerely apologize for the frustration you’ve experienced with the batteries, and we understand how disappointing this situation must be after three years of reliable use.
We received your call today, and one of our team members will be assisting you regarding the battery issue. Please rest assured that your concern is being reviewed carefully.
Once again, we sincerely apologize for the inconvenience and truly appreciate your patience and understanding as we work to address this matter.
Written by a customer while visiting snowjoe.com
Customer Rating
2
on December 9, 2025
Posted by: Anonymous
from Chicago ill
I need to return the battery my snow blower keeps cutting off with the battery’s
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, December 10, 2025
Hello Larry,
Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced. This is certainly not the level of service or performance we aim to provide.
After reviewing your concern, we found that the replacement battery you purchased has a lower power rating and is not the correct match for your snow blower model. This difference in power can cause the unit to shut off during use. One of our team members has already provided you with the correct battery information to ensure compatibility and proper performance moving forward.
We truly appreciate you bringing this to our attention, and we apologize again for any frustration this issue may have caused. If there is anything else we can assist you with, please feel free to reach out—we’re here to help.
Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced. This is certainly not the level of service or performance we aim to provide.
After reviewing your concern, we found that the replacement battery you purchased has a lower power rating and is not the correct match for your snow blower model. This difference in power can cause the unit to shut off during use. One of our team members has already provided you with the correct battery information to ensure compatibility and proper performance moving forward.
We truly appreciate you bringing this to our attention, and we apologize again for any frustration this issue may have caused. If there is anything else we can assist you with, please feel free to reach out—we’re here to help.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Sno Joe does the job
on December 3, 2024
Posted by: Webcan man in Canada
Got my unit last year and was impressed with power and battery length and ez to charge and put in batteries
Nice for smaller sidewalks and driveways
Nice for smaller sidewalks and driveways
Written by a customer while visiting snowjoe.com
Customer Rating
4
Good run time
on November 20, 2022
Posted by: Marsh
from Ontario, Canada
Very pleased with the run time of this battery and our shovel. We'd like to purchase an extra battery. We purchased the shovel two years ago. Will the charger we have from the original battery charge the new one. Some say they are different sized pins.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Greart product
on February 20, 2021
Posted by: Keith G
from Lynn MA
Easy to use and durable, Easy to store. Batteries are perfect. No gas smell
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, July 28, 2025
Hello Keith,
Thank you for taking the time to share your feedback on the Snow Joe 24VBAT-XR Lithium-ION Battery. We're delighted to hear that the product has met your expectations in terms of ease of use, durability, and convenient storage.
It’s great to know that the battery performance is delivering the power you need without the inconvenience of gas, fumes, or complicated maintenance. Our goal is to provide reliable, user-friendly solutions that make outdoor tasks more efficient and enjoyable, and it sounds like this battery has done just that for you.
We truly appreciate your support and are grateful to have you as part of the Shop Joe community. Should you ever have questions or need assistance, our customer care team is always here to help.
Thank you for taking the time to share your feedback on the Snow Joe 24VBAT-XR Lithium-ION Battery. We're delighted to hear that the product has met your expectations in terms of ease of use, durability, and convenient storage.
It’s great to know that the battery performance is delivering the power you need without the inconvenience of gas, fumes, or complicated maintenance. Our goal is to provide reliable, user-friendly solutions that make outdoor tasks more efficient and enjoyable, and it sounds like this battery has done just that for you.
We truly appreciate your support and are grateful to have you as part of the Shop Joe community. Should you ever have questions or need assistance, our customer care team is always here to help.
Written by a customer while visiting snowjoe.com
Posted by: Sydney46
from Somerset, Ma.
Verified Purchase:Yes
Works great. Works great with my snow thrower. Would purchase again.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Provides good power, good battery life
on December 17, 2020
Posted by: Wing Nut
from Cumberland Foreside Maine
Ordered a second Battery, glad I did. I was able to move quite a bit of snow, having 2. Impressed with the battery life. However, high amp batteries are a tad bit Pricey, and no incentive/discount. Curious, if price might inhibit others from additional battery purchases?
Written by a customer while visiting snowjoe.com