Customer reviews from snowjoe.com
Snow Joe - iON+ 24VBAT-LT EcoSharp LITE Lithium-Ion Battery | 24-Volt | 2.5-Ah
Average customer rating
3.9
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
11
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
4
Customer Reviews for Snow Joe - iON+ 24VBAT-LT EcoSharp LITE Lithium-Ion Battery | 24-Volt | 2.5-Ah
Posted by: Pizza
Verified Purchase:Yes
I haven't tried the battery yet, but it came as it was supposed to.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Poor manufacturing.
on January 18, 2026
Posted by: Reid
from Earth
After first time of snow removal the battery would not release from the Snow blower. Brought it inside to thaw, but it was still stuck.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, January 19, 2026
Dear Valued Customer,
We’re very sorry to hear about the issue you experienced with your Snow Joe snow blower battery. This is certainly not the experience we want for our customers, and we appreciate you bringing it to our attention.
To resolve this promptly, we recommend contacting our customer support team so we can assist. You can reach us toll-free at 1 (866) 225-9723, Monday through Saturday, from 10 AM–6 PM EST. Our team is committed to ensuring your snow blower functions properly and safely.
Thank you for your feedback, and we appreciate the opportunity to make this right.
We’re very sorry to hear about the issue you experienced with your Snow Joe snow blower battery. This is certainly not the experience we want for our customers, and we appreciate you bringing it to our attention.
To resolve this promptly, we recommend contacting our customer support team so we can assist. You can reach us toll-free at 1 (866) 225-9723, Monday through Saturday, from 10 AM–6 PM EST. Our team is committed to ensuring your snow blower functions properly and safely.
Thank you for your feedback, and we appreciate the opportunity to make this right.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Hate snow Joe
on January 26, 2026
Posted by: Snow Joe Joe
from Bridgeport CT
My battery did not last one year I used 3 time it smell like burning and small Joe does not work.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, January 27, 2026
Dear Valued Customer,
We sincerely apologize for the issues you’ve experienced with your Snow Joe battery. This is certainly not the experience we want for our customers.
Please know that we will further investigate this matter, and one of our team members will be reaching out to you directly to assist and help resolve the situation. We appreciate your patience and the opportunity to make this right
We sincerely apologize for the issues you’ve experienced with your Snow Joe battery. This is certainly not the experience we want for our customers.
Please know that we will further investigate this matter, and one of our team members will be reaching out to you directly to assist and help resolve the situation. We appreciate your patience and the opportunity to make this right
Written by a customer while visiting snowjoe.com