Customer reviews from lenovo.com
Lenovo - ThinkPad P15s Gen 1 15.6" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD - Black
Average customer rating
4.3 out of 5
4.3
(30 Reviews)
Open Ratings Snapshot
Rating breakdown 30 reviews
5 Stars
18
4 Stars
8
3 Stars
1
2 Stars
0
1 Star
3
81%of customers recommend this product. 
(
17 out of 21
)
Best Buy Privacy Policy
Customer Reviews for Lenovo - ThinkPad P15s Gen 1 15.6" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD - Black
Customer Rating
5 out of 5
5
Tough enough for construction field office.
on April 30, 2021
Posted by: Rob W
from Oakville ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] Another of several ThinkPad computers I've had over the years, first P series always T series before. Never been disappointed. Have always had more than enough computing power, they are tough, I've never had to call support or service.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Lenovo ThinkPad p15s Custom Build
on May 3, 2021
Posted by: DThom
Verified Purchase:Yes
[This review was collected as part of a promotion.] The fingerprint pad doesn’t work a for me so don’t count on that for logging in. Need an IR Camera if you want to use facial recognition to access. Because I had my laptop custom built, I can have that added.
Other than that, works well and quickly. Glad I got the keypad. Screen is good size. Lenovo sales support is good, service since has been just okay.
I would recommend this to a friend!
Response from lenovo.comBy Kandyss_LenovoCustomer CareMay 4, 2021
Welcome to our Ratings and Review section! Lenovo appreciates all feedback whether it's good or bad. We want to make sure all customers have a superb experience! Customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.

Remove the Fingerprint Reader software.
Click the Start menu Windows icon. Type Control Panel.
From Control Panel (View by: Category), choose Programs. Select Programs and Features.
Select Uninstall a program. Right-click the application name from the list (such as Lenovo Fingerprint Manager Pro) and select Uninstall.
Perform the instructions displayed to uninstall the software.
Set up fingerprints in Windows Hello in Windows 10. See the following Microsoft link for more information:
Learn about Windows Hello and set it up
If issues still occur with the Fingerprint software, try updating drivers.
Uninstall the Synaptics device from Device Manager.
Type and select Device Manager in Search.
Expand the Biometric Devices section.
Biometric Devices
Right-click the Synaptics device and select Uninstall (check the also remove all the software attached to this device option, if available).
Install the driver package from our web site or use Lenovo System Update or Lenovo Vantage. For more information, see: Popular Topics: Drivers, Drivers Update.
Updates are also available with the automatic scan option:
Go to https://support.lenovo.com.
Select Detect Product.
Detect Product
Select Drivers & Software.
Select Automatic Updates and scan for updates.
In Device Manager, right-click the top of the tree and select Scan for hardware changes. After a while the unknown device should be recognized as the Synaptics device.
Restart the computer.

Kind Regards,
Kandyss_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Think Pad
on May 4, 2021
Posted by: OCDNailz
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well made and nice to travel with for weight. Would buy again.
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Think pad P15s
on May 7, 2021
Posted by: Tina Schotkamp
Verified Purchase:Yes
[This review was collected as part of a promotion.] The P15s is amazing. It's quick, fast and easy to use. The 1tb hard drive is so convenient and the facial recognition makes this device simple and secure. I am really happy with my Lenovo P15s.
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
pretty good
on May 10, 2021
Posted by: myself
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's pretty good. It's pretty goodIt's pretty goodIt's pretty goodIt's pretty good
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Meeting the Need
on May 11, 2021
Posted by: C Wyard
from Ajax, ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ThinkPad is meeting all of my remote office needs. Much faster than my old computer. Since it is faster it allows me to be more efficient while working.
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
Not happy
on May 11, 2021
Posted by: Fran
from Canada
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Screen die within a week of receiving this device. I contacted support, they schedule a tech that missed the appointment, then after re-contact support they send it again (2 weeks later) - Tech came to my house, (strange during COVID times), he say it was nothing wrong, grab the new parts we received and walked away. - Lenovo used to be good, I am fairly disappointed with I got.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_LenovoCustomer ServiceMay 12, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please expect an email from us shortly.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Nice notebook
on May 12, 2021
Posted by: Y Nazhat
from Vancouver, BC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good quality product. The battery lasts long which is very convenient.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
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