[This review was collected as part of a promotion.] Another of several ThinkPad computers I've had over the years, first P series always T series before. Never been disappointed. Have always had more than enough computing power, they are tough, I've never had to call support or service.
[This review was collected as part of a promotion.] The fingerprint pad doesn’t work a for me so don’t count on that for logging in. Need an IR Camera if you want to use facial recognition to access. Because I had my laptop custom built, I can have that added.
Other than that, works well and quickly. Glad I got the keypad. Screen is good size. Lenovo sales support is good, service since has been just okay.
I would recommend this to a friend!
Response from lenovo.comBy Kandyss_Lenovo, Customer Care, May 4, 2021
Welcome to our Ratings and Review section! Lenovo appreciates all feedback whether it's good or bad. We want to make sure all customers have a superb experience! Customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Remove the Fingerprint Reader software. Click the Start menu Windows icon. Type Control Panel. From Control Panel (View by: Category), choose Programs. Select Programs and Features. Select Uninstall a program. Right-click the application name from the list (such as Lenovo Fingerprint Manager Pro) and select Uninstall. Perform the instructions displayed to uninstall the software. Set up fingerprints in Windows Hello in Windows 10. See the following Microsoft link for more information: Learn about Windows Hello and set it up If issues still occur with the Fingerprint software, try updating drivers. Uninstall the Synaptics device from Device Manager. Type and select Device Manager in Search. Expand the Biometric Devices section. Biometric Devices Right-click the Synaptics device and select Uninstall (check the also remove all the software attached to this device option, if available). Install the driver package from our web site or use Lenovo System Update or Lenovo Vantage. For more information, see: Popular Topics: Drivers, Drivers Update. Updates are also available with the automatic scan option: Go to https://support.lenovo.com. Select Detect Product. Detect Product Select Drivers & Software. Select Automatic Updates and scan for updates. In Device Manager, right-click the top of the tree and select Scan for hardware changes. After a while the unknown device should be recognized as the Synaptics device. Restart the computer.
[This review was collected as part of a promotion.] The P15s is amazing. It's quick, fast and easy to use. The 1tb hard drive is so convenient and the facial recognition makes this device simple and secure. I am really happy with my Lenovo P15s.
[This review was collected as part of a promotion.] The ThinkPad is meeting all of my remote office needs. Much faster than my old computer. Since it is faster it allows me to be more efficient while working.
[This review was collected as part of a promotion.] The Screen die within a week of receiving this device. I contacted support, they schedule a tech that missed the appointment, then after re-contact support they send it again (2 weeks later) - Tech came to my house, (strange during COVID times), he say it was nothing wrong, grab the new parts we received and walked away. - Lenovo used to be good, I am fairly disappointed with I got.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, May 12, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please expect an email from us shortly.