Customer reviews from Culligan
ZeroWater - Official Replacement Filters - 5-Stage 0 TDS - NSF Certified to Reduce Lead, Chromium & PFOA/PFOS (6-Pack) - White
Average customer rating
4.3 out of 5
4.3
(2,350 Reviews)
Open Ratings Snapshot
Rating breakdown 2,350 reviews
5 Stars
1,638
4 Stars
287
3 Stars
167
2 Stars
106
1 Star
152
87%of customers recommend this product. 
(
1,607 out of 1,840
)
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Customer Reviews for ZeroWater - Official Replacement Filters - 5-Stage 0 TDS - NSF Certified to Reduce Lead, Chromium & PFOA/PFOS (6-Pack) - White
Customer Rating
5 out of 5
5
Great so far
on March 2, 2022
Posted by: Yooper
Length of ownership:1 month
Verified Purchase:Yes
Water has been testing at 0 for weeks. Untested water is 168. Very happy with purchase.
Written by a customer while visiting Culligan
Customer Rating
5 out of 5
5
Love Zero Water
on March 21, 2021
Posted by: Cynthia S
Length of ownership:6 months
Verified Purchase:Yes
I didn't know we needed a water filter here in NYC until I tried Zero Water. Our water tastes so much better now and I am happy that the impurities of the tap water have now been filtered out. And the filters lasts quite a while so I don't have to purchase new filters very often. I think the price is worth it!
I would recommend this to a friend!
Written by a customer while visiting Culligan
Customer Rating
2 out of 5
2
Not a fan
on January 17, 2022
Posted by: KatieG
Length of ownership:1 month
Verified Purchase:Yes
Water turned yellow and tasted like sour limes after ten days.
No, I would not recommend this to a friend.
Response from CulliganBy ZeroWater TeamJanuary 19, 2022
This is not common for our filter, please call us at 1-800-503-2939 and a new filter will be sent to you
Written by a customer while visiting Culligan
Customer Rating
5 out of 5
5
Great value!!
on February 11, 2022
Posted by: Charlie Mc
Length of ownership:1 month
Verified Purchase:Yes
Great value!! Haven't even needed to use a new one yet.
I would recommend this to a friend!
Written by a customer while visiting Culligan
Customer Rating
5 out of 5
5
Works Great
on December 29, 2021
Posted by: BC33
Length of ownership:6 months
I've gone through several filters and have yet to have an issue of any kind. I'm quite happy with the product. I have to question most negative reviews. Can't please everyone I guess...
I would recommend this to a friend!
Written by a customer while visiting Culligan
Customer Rating
2 out of 5
2
Black sediment
on February 24, 2022
Posted by: Emma
Verified Purchase:Yes
I received these as a free replacement for an order I made a month ago. The first order left black sediment in my water. Customer service was responsive and I received the replacement within a week, but they have the same issue although it is getting slightly better (a week in only slightly grey water instead of nearly black). These are expensive for my lifestyle, but necessary because I don't have good water in my apartment building. I have had to put the water through a coffee filter and wash every piece before each fill.
Response from CulliganBy ZeroWater TeamMarch 3, 2022
We are sorry t\for the continued issue with the filters, the issue has been resolved on our end and if you would just give us call we would be happy to send you more replacements
Written by a customer while visiting Culligan
Customer Rating
5 out of 5
5
Question about replacement pitcher.
on March 25, 2023
Posted by: Ferd
Verified Purchase:Yes
I have a previous zero water large pitcher with the dispenser button/spigot. The blue plastic button came off of the stick so it leaks now and can't be used. Can I get it replaced or is there a way to repair it? I already ordered a smaller (pour-only) pitcher in the meantime.
Written by a customer while visiting Culligan
Customer Rating
1 out of 5
1
Water came out black.
on February 11, 2022
Posted by: Willy T
Length of ownership:1 year or longer
Verified Purchase:Yes
My new filters had black water coming out. Both of the filters I ordered had issues. I did receive a replacement and they work fine. I'm certainly going to look at other manufacturers.
No, I would not recommend this to a friend.
Response from CulliganBy ZeroWater TeamFebruary 18, 2022
We apologize for the issue with those filters, this was a manufacturing issue on an extremely limited run of our filters and will not occur going forward. We happy to hear replacements were sent with no questions asked and it resolved the issue. Thank you for your feedback.
Written by a customer while visiting Culligan
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