Customer reviews from Culligan
ZeroWater - Official Replacement Filters - 5-Stage 0 TDS - NSF Certified to Reduce Lead, Chromium & PFOA/PFOS (6-Pack) - White
Average customer rating
4.3 out of 5
4.3
(2,350 Reviews)
Open Ratings Snapshot
Rating breakdown 2,350 reviews
5 Stars
1,638
4 Stars
287
3 Stars
167
2 Stars
106
1 Star
152
87%of customers recommend this product. 
(
1,607 out of 1,840
)
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Customer Reviews for ZeroWater - Official Replacement Filters - 5-Stage 0 TDS - NSF Certified to Reduce Lead, Chromium & PFOA/PFOS (6-Pack) - White
Customer Rating
5 out of 5
5
Best Water
on July 31, 2021
Posted by: MDHiker
Length of ownership:1 month
Verified Purchase:Yes
The best tasting water. I’m switching to Zero from Brita.
I would recommend this to a friend!
Written by a customer while visiting Culligan
Customer Rating
2 out of 5
2
Bad filter
on March 18, 2024
Posted by: idaho
Length of ownership:1 year or longer
Verified Purchase:Yes
this is the first time I have purchased the filters from this site and when I measured the water content it was at 28!!! Not happy with this site so far...
I would recommend this to a friend!
Response from CulliganBy ZeroWater TeamMarch 22, 2024
Thank you for contacting ZeroWater. The most accurate way to get reading is to test the water directly inside the pitcher. You can do this by removing the reservoir from the pitcher and sticking the meter in the filtered water sitting in the pitcher. If you get a 000 reading inside the pitcher it is possible that the cup or glass you were using before had soap residue on it causing the meter to read above 000.
If you are not getting 000 in the pitcher, try the following steps to see if you can get the filter to read 000 on the meter.
Dry off the filter with a clean paper towel. Then place the filter over a clean paper cup.
Run a small amount of water directly into the filter and test the water that collects into the cup. If the meter does not read 000 it is possible that unfiltered water got into the pitcher via a leak at the O-ring. In order for filtered water to read correctly there must be a perfect seal where the filter is screwed into the reservoir. Make sure the filter is screwed in from the bottom not dropped in from the top.
Written by a customer while visiting Culligan
Customer Rating
5 out of 5
5
ZeroWater Replacement Filters
on October 26, 2020
Posted by: Anonymous
Verified Purchase:Yes
Filtered water has great taste. Easy to operated water container and filter. Ordering online simplifies the shopping process.
Written by a customer while visiting Culligan
Customer Rating
3 out of 5
3
OK
on May 1, 2022
Posted by: Dan L
Length of ownership:6 months
Verified Purchase:Yes
The filter seems to be 'leaking' some kind of carbon or other residue, even after following the recommended troubleshooting steps. The TDS reader still lists 0, however it's not pleasant to look at and know I'll ultimately be drinking it. I haven't had this issue in the past. The water still tastes fine and I'm not dead yet, so there's that.
I would recommend this to a friend!
Response from CulliganBy ZeroWater TeamMay 2, 2022
Please give our customer service team a call at 1-800-503-2939 in order to assist you. We are here M-F 7am to 8pm CST.
Written by a customer while visiting Culligan
Customer Rating
4 out of 5
4
could be better
on September 15, 2020
Posted by: Anonymous
Length of ownership:6 months
Verified Purchase:Yes
I find the filters to be expensive and they don't last a long time. Also, I have to re-install them occasionally because the water does not always flow through smoothly.
Written by a customer while visiting Culligan
Customer Rating
5 out of 5
5
Stench gone
on March 14, 2022
Posted by: Curley
Length of ownership:1 year or longer
Verified Purchase:Yes
Zero water filters remove all traces of Rock Hill water treatment
I would recommend this to a friend!
Written by a customer while visiting Culligan
Customer Rating
1 out of 5
1
Not worth the money.
on April 7, 2021
Posted by: Lisa R
Length of ownership:3 months
Verified Purchase:Yes
The filters don't last more than 2 weeks in our water. Stopped using this brand and chose one with a higher filter rating. The new system was more expensive up front, but the filters last three months.
No, I would not recommend this to a friend.
Response from CulliganBy JoshZeroWater Customer ServiceApril 20, 2021
Thank you for taking the time to post your review. We are sorry to hear of your dissatisfaction. Please call ZeroWater Customer Service at 800-503-2939, we will be happy to assist.
Written by a customer while visiting Culligan
Customer Rating
3 out of 5
3
Inventory for higher pack counts reliably stocked
on January 5, 2021
Posted by: spinder
Length of ownership:1 year or longer
Verified Purchase:Yes
Need higher count packs to be reliably available, with return labels included for recycling the old units with new deliveries
I would recommend this to a friend!
Written by a customer while visiting Culligan
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