Customer reviews from Culligan
ZeroWater - Official Replacement Filters - 5-Stage 0 TDS - NSF Certified to Reduce Lead, Chromium & PFOA/PFOS (6-Pack) - White
Average customer rating
4.3
(2,350 Reviews)
Rating breakdown 2,350 reviews
5 Stars
1,638
4 Stars
287
3 Stars
167
2 Stars
106
1 Star
152
87%of customers recommend this product.
(
1,607 out of
1,840)
Customer Reviews for ZeroWater - Official Replacement Filters - 5-Stage 0 TDS - NSF Certified to Reduce Lead, Chromium & PFOA/PFOS (6-Pack) - White
Posted by: Dont careaboutyoursurvey
Length of ownership:1 year or longer
Verified Purchase:Yes
Poor Quality filters are leaking carbon granules into water. Undrinkable.
No, I would not recommend this to a friend.
Response from CulliganBy ZeroWater Team, May 2, 2022
We apologize for the issue with your recent filter, please call us at 1-800-503-2939 and we will have replacements sent out to you right away.
Written by a customer while visiting Culligan
Posted by: Lalacroy
Length of ownership:1 year or longer
Verified Purchase:Yes
We have well water and even with a filter where the water comes in the house I noticed that filling up my water container was taking a long to fill. It hit me like a brick one night that probably the ZeroWater filter was probably at its capacity filtering out the sediment. The key piece there is that the tap water looks clear and clean but knowing how hard that filter had worked for several months I knew it was doing its job even though unseen to the human eye! Thank you ZeroWater
I would recommend this to a friend!
Written by a customer while visiting Culligan
Posted by: KWOregon
Length of ownership:1 year or longer
Verified Purchase:Yes
I love this filter and tester. No more plastic water bottles!
I would recommend this to a friend!
Written by a customer while visiting Culligan
Posted by: Cyndi
Length of ownership:1 month
Verified Purchase:Yes
I will change my review if this gets rectified. We had one filter last us only two weeks before it went bad. The other one we had is still good and we’ve had it for three weeks so far
No, I would not recommend this to a friend.
Written by a customer while visiting Culligan
Posted by: Kmbs
Length of ownership:1 year or longer
Verified Purchase:Yes
Can’t get water stick gauge to work. How about some directions? Filters- do they screw in from beneath or dropped down from above? Gasket on top or below? I have water dripping from the sides of the filter. This can’t be right. Sick of going to YouTube for directions from random people that should come from the product manufacturer
No, I would not recommend this to a friend.
Response from CulliganBy CH, 1, April 20, 2021
Here are the link to the information you have requested
https://cdn.shopify.com/s/files/1/0311/5499/5336/files/6cup-7cup-8cup-10cup-12cup-assembly-instructions.pdf?v=1605807145
https://cdn.shopify.com/s/files/1/0311/5499/5336/files/tds-meter-instructions.pdf?v=1602634230
Thank you
https://cdn.shopify.com/s/files/1/0311/5499/5336/files/6cup-7cup-8cup-10cup-12cup-assembly-instructions.pdf?v=1605807145
https://cdn.shopify.com/s/files/1/0311/5499/5336/files/tds-meter-instructions.pdf?v=1602634230
Thank you
Written by a customer while visiting Culligan
Posted by: Sarah777
Length of ownership:1 year or longer
Verified Purchase:Yes
Love zero water. Love how fast they are with ordering and shipping.
I would recommend this to a friend!
Written by a customer while visiting Culligan
Posted by: Macsr
Length of ownership:1 year or longer
Verified Purchase:Yes
One of the two filters took way too long to fill. The other was OK. I live in a high quality tap water area, so I know the water was not the problem. Result, I paid for two, but only was able to use one.
Response from CulliganBy Josh, ZeroWater Customer Service, April 20, 2021
Sometimes the filters will develop an air pocket inside them. This can happen as the filter contents settle in transit or during the filtration process as air bubbles can become trapped inside of the filter. Then once the water level in the pitcher meets the air pocket it can stop or severely slow down the flow of water through the filter due to the pressure of the water both above and below the air pocket inside the filter. First try unscrewing the filter, then re-installing it. If that does not work to alleviate this, it is best to lift the filter and reservoir out of the pitcher or dispenser and tap the side of the filter using moderate force to help break up the air pocket. Then take just the filter & reservoir to the sink and put about an inch of water into the reservoir and allow that to run through the filter and right into the sink to displace and dispel the air pocket. After that has completed then return the filter and reservoir to the pitcher or dispenser and continue to filter water as normal.
If this does not solve your issue please contact our customer support team at 1-800-503-2939 option 2. We are available Monday through Friday, 8 AM to 8 PM CST.
If this does not solve your issue please contact our customer support team at 1-800-503-2939 option 2. We are available Monday through Friday, 8 AM to 8 PM CST.
Written by a customer while visiting Culligan
Posted by: Richard Raddatz
Length of ownership:3 months
Verified Purchase:Yes
Ideal product for individuals who want to drink more water
I would recommend this to a friend!
Written by a customer while visiting Culligan