Customer reviews from Culligan
ZeroWater - Official Replacement Filters - 5-Stage 0 TDS - NSF Certified to Reduce Lead, Chromium & PFOA/PFOS (6-Pack) - White
Average customer rating
4.3
(2,350 Reviews)
Rating breakdown 2,350 reviews
5 Stars
1,638
4 Stars
287
3 Stars
167
2 Stars
106
1 Star
152
87%of customers recommend this product.
(
1,607 out of
1,840)
Customer Reviews for ZeroWater - Official Replacement Filters - 5-Stage 0 TDS - NSF Certified to Reduce Lead, Chromium & PFOA/PFOS (6-Pack) - White
Posted by: Alex E
Length of ownership:1 month
Verified Purchase:Yes
I have to “burp” the filter at least once a week to keep it flowing good, basically just squeezing it slightly to force the air out. Somehow air bubbles build inside causing the filter to work slower and slower.
I would recommend this to a friend!
Response from CulliganBy ZeroWater Team, April 10, 2023
We certainly apologize for the continued frustrations with the filters, generally if you put an inch of water in the reservoir and then grip the middle section of the filter with both hands and firmly squeeze the filter in a pumping action until you are completely certain that there is no more air coming out of the top of the filter this will solve the issue for the life of that filter. If you do not clear all of air from the filter this issue will continue to compound itself over and over. Also never fill the reservoir directly from the faucet or spigot from your sink as this is naturally aerated and will force air down inside the filter. It is best to fill the reservoir with a large glass or measuring cup and pour into the corner of the reservoir away from the center of the filter. If there is ever a filter that simply just will not fix itself when the aforementioned trouble shooting steps have been followed we are more than happy to replace that filter. Again, we apologize for any inconvenience this may cause.
Written by a customer while visiting Culligan
Customer Rating
1
Filters leak black material into water
on April 19, 2022
Posted by: Kara77
Length of ownership:6 months
I never pour water directly on top of the filter, always to the side of the pitcher. The first day the water is always great, but by day two there is black material in the water, and previously I just assumed my filter was fine so I have actually drank this stuff. My last five filters have been like this, and I have no clue what I am doing wrong. I would not recommend these products to anyone, which is too bad as the claims and filter design is better than a brita.
No, I would not recommend this to a friend.
Response from CulliganBy ZeroWater Team, April 21, 2022
We do apologize for the filter having not been rinsed properly, this was an isolated incident with a limited run of filters. Please call us and we will replace any of your filters that had this issue. 1-800-503-2939
Written by a customer while visiting Culligan
Posted by: Yvonne K
Length of ownership:1 year or longer
Verified Purchase:Yes
I used to love Zerowater and their filters used to be good. Since they are now part of Culligan, something in their filters have changed! I have so much black at t he bottom of my big water dispenser and the water starts tasting funny a couple weeks into using it. I test the water and it reads zero on the meter? Why did you change a good thing?
No, I would not recommend this to a friend.
Response from CulliganBy ZeroWater Team, November 21, 2024
Thank you for contacting ZeroWater. An order has been placed for a replacement filter as this is not the norm for our filters. We apologize for the inconvenience and appreciate your business.
Written by a customer while visiting Culligan
Posted by: Barbed
Length of ownership:1 month
Verified Purchase:Yes
Still on my first filter so I can't gauge how quickly I will go through them.
I would recommend this to a friend!
Written by a customer while visiting Culligan
Posted by: Janet habiger
Verified Purchase:Yes
Well ok , I love this 0 water my dog got well I am healthy from it .I cook with it make coffee as well .100 % top of the line .
Written by a customer while visiting Culligan
Posted by: Bhasky
Length of ownership:3 months
Verified Purchase:Yes
not sure what is the issue but within one month have changed two filter
Response from CulliganBy ZeroWater Team, August 24, 2022
Please give our customer service team a call at 1-800-503-2939 in order to assist you. We are here M-F 7am to 8pm CST.
Written by a customer while visiting Culligan
Posted by: Tam316
Length of ownership:3 months
Verified Purchase:Yes
This product is in the right price range if you are someone who is concerned about your water. I really love the little meter they send with it so I could check my refrigerator filtered water and tap water. Feel very happy about my purchase. I bought one for my son and his family too
I would recommend this to a friend!
Written by a customer while visiting Culligan
Posted by: sadcustomer
Verified Purchase:Yes
have used these for a long time and most of the time, the filters are great. every now and then, you get a super slow one. the instructions give some tips on how to fix but sometimes it's just slow and i'm too impatient so i end up throwing out every seventh or eighth one early
Written by a customer while visiting Culligan