Customer reviews from Case-Mate
Case-Mate - Twinkle Carrying Case with Micropel for Apple iPhone 12/12 Pro
Average customer rating
3.8
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
12
4 Stars
4
3 Stars
2
2 Stars
4
1 Star
2
Customer Reviews for Case-Mate - Twinkle Carrying Case with Micropel for Apple iPhone 12/12 Pro
Customer Rating
1
Beautiful but…
on November 11, 2022
Posted by: Emily
This case is beautiful. I have had my iPhone 12 in this case since purchase almost two years ago with one warranty claim for the yellowing of the color which was handled smoothly by case mate. Unfortunately I dropped from my phone from standing (less than 10 feet) and the entire backside of the iPhone has cracked. The screen is fully intact. This tells me the product overall does not function as stated.
Written by a customer while visiting Case-Mate
Customer Rating
5
Best cases hands down
on August 30, 2022
Posted by: Katherine R.
Sparkle :sparkles: so cute and it protects my iPhone :iphone:
Written by a customer while visiting Case-Mate
Customer Rating
4
Looks great! but the transparent
on August 24, 2022
Posted by: Elena R.
Looks great! but the transparent area has scratches already, diminishing the overall look.
Written by a customer while visiting Case-Mate
Customer Rating
5
The best case!!
on December 13, 2021
Posted by: Kristyn M.
I am in love with this beautiful very durable sparkle and bling case!!! My daughter just got a new phone as an early Christmas present and we ordered one for her as well. The cover of this case is just perfect. Will be buying cases from here for years to come!
Written by a customer while visiting Case-Mate
Customer Rating
5
Very cool bling!
on October 27, 2021
Posted by: Joanne T.
Very nice iphone case. Ease to hold. Good grip and I really like the clear cases with gold glitter. Makes my phone look rich.
I have 7 cases and I don't have a favorite because I like them all. Great job CaseMate.
I have 7 cases and I don't have a favorite because I like them all. Great job CaseMate.
Written by a customer while visiting Case-Mate
Customer Rating
3
Scratches easily
on August 16, 2021
Posted by: Melanie
Pretty case, but scratches easily. For this price, I had assumed it would be more scratch-proof.
Response from Case-MateBy TR Wilhoit, August 31, 2021
Hello there,
We're sorry to hear that your Case-Mate Twinkle Ombre has experienced this issue. We are happy to let our team know about the trouble experienced. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team at support@case-mate.com for a replacement.
Warm regards,
Case-Mate Customer Service
We're sorry to hear that your Case-Mate Twinkle Ombre has experienced this issue. We are happy to let our team know about the trouble experienced. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team at support@case-mate.com for a replacement.
Warm regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate
Customer Rating
1
wrong size not a waterfall
on July 22, 2021
Posted by: Susan G.
I wanted a waterfall I thought I ordered but guess not, I also ordered the wrong size I needed iphone 12 pro max. when I got the case I was not impressed so I did not try and order the correct size. I bought my daughter a case from you and loved it I was trying to buy the same one she had. I should not be allowed to order on line.
Written by a customer while visiting Case-Mate
Customer Rating
5
This case is super cute
on July 15, 2021
Posted by: Alicia J.
This case is super cute and glam. I have the gold one to match my gold iPhone 12 pro. I get so many compliments on it.
Written by a customer while visiting Case-Mate