Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 mini
Average customer rating
3.7
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
10
4 Stars
1
3 Stars
3
2 Stars
0
1 Star
4
67%of customers recommend this product.
(
12 out of
18)
Customer Reviews for OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 mini
Posted by: CMac
Verified Purchase:Yes
I had purchased because I read online it would work with my wireless charger but I learned it does not. While it does in fact connect (must remove socket first), the connection is broken after the phone has been on the charger only a few moments. It was a disappointing surprise the first morning when I expected to wake up to a fully charged phone.
Four stars were given based only on appearance and the fact it is good construction that should protect my phone from damage from drops and such.
Four stars were given based only on appearance and the fact it is good construction that should protect my phone from damage from drops and such.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nicci123
Verified Purchase:Yes
This is my second Symmetry plus Pop, and I’ve had a few other otterbox cases over the years, never had any issues with any of them and they protect my phone perfectly. Fit well, pretty easy to clean, look good.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: wrigr
Verified Purchase:Yes
I bought this with the knowledge I would be upgrading my phone. I got a purple 12 mini, and the color matches great, makes the phone look less plain colored, and goes well with other PopSockets I’ve bought to switch out. Having the PopSocket built in makes use much simpler and flatter when closed.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: TXLaurie
Verified Purchase:Yes
I have a new iPhone 12 mini and bought this case with integrated Pop Socket. When using the PopPower wireless charger the phone will only charge 40% over 9 hours. Love the case, but not the ability to charge wirelessly with it. I’d recommend the case, but not if you want to wirelessly charge.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , December 31, 2020
Hi there!
We're sorry to hear about any trouble wireless charging with your Otter + Pop Symmetry Series case! While that case is compatible with Qi charging, we do recommend removing the PopTop for the best charging experience. Keep in mind, our cases will also work best alongside OtterBox charging options. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about any trouble wireless charging with your Otter + Pop Symmetry Series case! While that case is compatible with Qi charging, we do recommend removing the PopTop for the best charging experience. Keep in mind, our cases will also work best alongside OtterBox charging options. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: kaytberg
Verified Purchase:Yes
I’ve owned this exact same case for my previous phone and when I upgrade to a new one, I bought the exact same case again. Its so cute and yet very functional. I love how the popsocket is set into the case a bit, it makes all the difference in bulkiness. The pattern has held up over time with no wear in the plastic or pattern. I drop my phone all the time and have never had issues with my phone breaking when in this case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Shirlee
Verified Purchase:Yes
Great case - I bought the case with built in pop socket - it slides in and out of my pocket, and has the pop socket feature!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: lauren1152
Verified Purchase:Yes
I’ve always trusted Otterbox products ever since my first iPhone. I also love Popsockets and this case makes them easier to use. I don’t worry too much about dropping my phone anymore but if I do I know it will be protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Angie
Verified Purchase:Yes
I wanted something thin and protective. This purchase did not disappoint. The Pop feature is really the best decision as it provides comfort in holding the phone while sending a text or email. It's also a great stand. Overall, I'm grateful I ordered through the company and not another retailer... I trust OtterBox...and I love the color options!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com