Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 mini - Bespoke Way
Average customer rating
4.4
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
42
4 Stars
9
3 Stars
2
2 Stars
4
1 Star
3
85%of customers recommend this product.
(
50 out of
59)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 mini - Bespoke Way
Posted by: grandma
Verified Purchase:Yes
Purchased this for my beautiful granddaughter for graduation to protect her new iPhone and she loves it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Karib
Verified Purchase:Yes
I bought an Otter Case for my new phone because these cases are the best! I just wish you had a better color selection for this model! I really like the bright pink color, but only the dull pink was available when I ordered. Thanks :)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Marco55
Verified Purchase:Yes
The plastic broke where the charger fits into different didnt last a month
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , August 19, 2021
Hi, Marco!
We're sorry to hear about the damage to your Commuter Series case! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about the damage to your Commuter Series case! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Zanner
Verified Purchase:Yes
I am not pleased with this OtterBox. I guess I didn't research it well enough before purchase. I was expecting a regular OtterBox not a silicone. The color attracted me is reason for buying.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 20, 2021
We're sorry to hear that our Commuter Series Case wasn't quite what you were expecting. Perhaps it was our signature Defender Series Case that you were interested in? We do make that model for the iPhone 12 mini, which you can check out right here on our website:
https://www.otterbox.com/en-us/iphone-12-mini/defender-series-case/77-65353.html#prefn1=featuresRefinements&prefv1=Rugged&start=1
Feel free to give our friendly Otters a call at 1-855-688-7269 with any questions, and we'll always be happy to talk shop!
Best,
OtterBox Customer Service Team
https://www.otterbox.com/en-us/iphone-12-mini/defender-series-case/77-65353.html#prefn1=featuresRefinements&prefv1=Rugged&start=1
Feel free to give our friendly Otters a call at 1-855-688-7269 with any questions, and we'll always be happy to talk shop!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
2
Want to love it.
on May 28, 2021
Posted by: Yvette
Purchased as a gift for my birthday. I picked the pink color to match my watch band. Even though my jeans have been washed a million times I have transferring from them onto the rubber making it look dirty and not so cute =[
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, June 1, 2021
Hi, Yvette!
We're sorry to hear about your disappointment with your Commuter Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Commuter Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Use email address
Verified Purchase:Yes
The charging port cover is a nice extra added bonus!!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ps228
Verified Purchase:Yes
I hate it! I want my money back !!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 26, 2021
Hi there!
We're sorry to hear about your disappointment with your Commuter Series case! We'd love to hear more detailed feedback about your experience, so we can pass your thoughts up the ladder to our design team. Feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, let us know about your experience.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Commuter Series case! We'd love to hear more detailed feedback about your experience, so we can pass your thoughts up the ladder to our design team. Feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, let us know about your experience.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4
Great case, but...
on August 31, 2021
Posted by: Roaming
This is a great case; very protective and good looking (Ballet Way), my only regret about it is that the rubber gets dirty easily and does not clean well. The rubber is now a blackish pink. I would recommend it in a dark color.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com